Call Center Agent - Administrative

Description

Job Summary: We are seeking a dynamic and proactive Commercial Call Center Advisor with experience in customer service, sales, and effective business closing within the healthcare sector. Key Highlights: 1. Commercial role focused on customer service and sales. 2. Opportunity to work in the diagnostic imaging sector. 3. Negotiation and business closing skills. A leading healthcare company specializing in diagnostic imaging is currently seeking a Commercial Call Center Advisor with experience in customer service, sales, and effective business closing. REQUIRED PROFILE We seek a dynamic and proactive individual with an outstanding commercial attitude, strong communication skills, goal-oriented mindset, and ability to close sales. REQUIREMENTS Technical, technological, or professional degree in sales, administration, or related fields. Minimum of three (3) years of experience in call centers, customer service, or sales. Experience in the healthcare sector, preferably with companies such as AMI, IPS, clinics, medical centers, or similar. Experience in financial credit sales. Negotiation and business closing skills. Excellent verbal fluency and customer service orientation. Basic proficiency in office software tools. RESPONSIBILITIES Answering phone calls from patients and customers. Scheduling appointments for diagnostic imaging services. Commercial follow-up and sales closing. Providing information about services and pricing. Achieving commercial targets. Customer retention and follow-up. WORK CONDITIONS Salary: Current legal minimum wage + commissions. Contract type: Indefinite-term contract. Work schedule: Monday to Saturday. Workplace: On-site position available in Cali and Buga. -Requirements- Minimum education: University degree / Technical program 3 years of experience Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, call center, teleoperator, telephone operator, telephonist, telephone-based, administrative