Bilingual Call Center Agent - B2/C1

Description

Job Summary: We are seeking bilingual agents to provide customer service and support to international clients, handling requests and ensuring compliance with service performance indicators. Key Highlights: 1. Strengthen your professional profile in a dynamic environment. 2. Opportunities for professional growth and development. 3. Excellent work environment. A prominent tourism-sector company located in the Garden City of CALI, VALLE DEL CAUCA, is currently seeking bilingual agents with conversational English proficiency at level B2 (C1), who wish to strengthen their professional profile in a dynamic environment offering growth opportunities. Requirements: - English proficiency level B2 (conversational) - C1 - High school diploma, technical, or technological degree - Customer service experience preferred but not mandatory - Strong communication skills and customer orientation Responsibilities: - Providing service and support to international customers - Managing requests, inquiries, and/or sales - Meeting service performance indicators Employment Conditions: - Salary: COP $2,250,000 + goal-based bonuses + transportation bonus + performance bonus - Statutory benefits (social security) - Contract type: Direct employment with the company We Offer: - Job stability - Opportunities for professional growth and development - Excellent work environment If you meet the profile and are interested, apply now and join our team. We look forward to welcoming you. -Requirements- Minimum Education: High School / Secondary Education Years of experience Knowledge: English B2 Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, callcenter, teleoperator, telephone operator, telephonist, telephone-based