Bilingual Call Center Agent – With or Without Experience

Description

Job Summary: We are seeking bilingual agents to provide international customer service and support, handle requests, and meet service performance indicators in the tourism sector. Key Highlights: 1. Opportunities for growth and professional development 2. Excellent work environment 3. Job stability A prominent tourism-sector company located in the Garden City of CALI, VALLE DEL CAUCA, is currently looking for bilingual agents with B2 conversational English proficiency who wish to strengthen their professional profile in a dynamic environment offering growth opportunities. Requirements: - B2 level English (conversational) - High school diploma, technical, or technological degree - Customer service experience preferred but not mandatory - Strong communication skills and customer orientation Responsibilities: - Providing international customer service and support - Managing requests, inquiries, and/or sales - Meeting service performance indicators Employment Conditions: - Salary: COP $2,250,000 + goal-based bonuses + transportation bonus + performance bonus - Statutory benefits (social security) - Contract type: Direct employment with the company - Shifts: Rotating We Offer: - Job stability - Opportunities for growth and professional development - Excellent work environment - Indefinite-term contract with the company If you meet the profile and are interested, apply now and join our team! We look forward to welcoming you!!. -Requirements- Minimum Education: High School Diploma / Secondary Education Years of experience Keywords: call center, teleoperator, telephone operator, telephonist, telephone-based