Description
Job Summary:
We are seeking a Comprehensive Advisor to provide support in service delivery-related activities, with a focus on customer service and process coordination.
Key Responsibilities:
1. Development of reception, customer service, and client support functions
2. Coordination of activities and telephone support
3. Proficiency in process coordination, planning, follow-up, control, and sense of urgency
Serfuncoop - Los Olivos, a company with over 36 years of experience in the funeral pre-need and funeral services sector, requires a COMPREHENSIVE ADVISOR for its Venadillo office, who will support all activities related to service delivery.
Requirements
- Education: High school diploma or technical degree in administrative fields (preferred)
- Experience: Minimum 1 year of certified experience performing reception, customer service, activity coordination, and telephone support functions.
- Skills in process coordination, planning, follow-up, control, and sense of urgency
- Availability to work rotating shifts from Monday to Sunday, with one day off per week.
We Offer
Contract Type: Indefinite-term contract.
Salary: Base salary + Overtime pay + Night, Sunday, and Holiday surcharges
Additional Benefits: Extra-legal bonuses for vacations and service bonuses.
Wellness Plan: Prepaid medicine, life insurance, funeral plan, and special occasion celebrations according to established policies.-Requirements- Minimum education: High school diploma / Secondary education
1 year of experience
Willingness to travel: Yes
Keywords: advisor, asesor