Operational Coordinator - Cleaning Sector

Description

Job Summary: We are seeking an Operations Coordinator with experience in cleaning services, institutional cleaning, and facilities management to lead teams and ensure service delivery. Key Highlights: 1. Leadership of operational teams and personnel management. 2. Coordination of cleaning services and customer service. 3. Process control and monitoring of management indicators. We are looking for an Operations Coordinator with specific experience in the cleaning sector, institutional cleaning, general services, or facilities management, to lead and ensure the proper execution of services contracted by our clients. Requirements: • Professional degree in administrative, commercial, financial, or related fields. • Minimum 3 years of experience as an Operations Coordinator in cleaning, institutional cleaning, building maintenance, or general services companies. • Experience leading operational teams of over 300 employees. • Knowledge of managing cleaning staff, shift scheduling, coverage for absences, absenteeism, disabilities, and replacements. • Experience monitoring management indicators, process control, and compliance with service agreements. • Payroll administration, personnel updates, and shift roster management. • Excellent client relationship skills and ability to promptly address operational requirements. • Intermediate or advanced Excel proficiency. • Excellent personal presentation, leadership, and communication skills. • Must own a motorcycle and maintain valid documentation. Main Responsibilities: • Coordinate cleaning operations across multiple sites and clients. • Ensure operational coverage of assigned personnel. • Monitor adherence to schedules, routines, and cleaning standards. • Address operational incidents and client requests. • Supervise performance of supervisors and operational staff. • Manage shift scheduling, vacations, disabilities, and replacements. • Conduct periodic site visits to verify service quality. • Ensure compliance with company and client-established procedures. Compensation: Base salary: $2,300,000 Non-statutory allowance: $650,000 Legal transportation allowance: $250,000 Statutory benefits. We seek a candidate with extensive knowledge of cleaning operations, team leadership, service orientation, and the ability to ensure client satisfaction.-Requirements- Minimum education: University / Professional Degree 3 years of experience Keywords: resident, supervisor, manager, assistant manager, responsible person, coordinator, manager, captain, operative, operational, hygiene, cleaning, cleaning