Description
Job Summary:
We are seeking a receptionist for a hotel who possesses multitasking skills and strong customer service abilities to attend to and manage guest requests, monitor housekeeping operations, and prepare cocktails.
Key Responsibilities:
1. Telephone support and handling of requests from internal and external customers.
2. Ongoing monitoring of housekeeping operations and invoice collection.
3. Cocktail preparation and room service delivery.
Urban hotel seeks a Receptionist
The candidate will be responsible for providing telephone support to internal and external customers, entering accounts dictated by the sales representative, entering and processing customer requests (bar, restaurant, sheets, blankets, etc.), monitoring guest check-ins and collecting payments immediately upon arrival of additional guests, continuously overseeing housekeeping operations, collecting invoices from the sales representative, and handing over the shift with accurate sales records and balanced cash drawer.
Prepare cocktails and deliver them to guest rooms according to the cocktail menu, demonstrating competencies in multitasking, working under pressure, and frustration tolerance.
· Excellent customer service.
· Education: Technical degree
Experience: 12 months
Salary: COP 1750905 plus benefits
Contract type: Permanent
Schedule: Rotating shifts from Sunday to Sunday, with one weekday day off; shifts run from 6 AM to 2 PM, 2 PM to 10 PM, and 10 PM to 6 AM.
-Requirements- Minimum education: University degree / Technical program
1 year of experience
Keywords: reception, receptionist, recepcionista