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Customer Service Advisor65180295427458120

Customer Service Advisor

Job Summary: We are seeking a Customer Service Advisor to handle and resolve customer inquiries, requests, and complaints, and to manage difficult situations with empathy and professionalism. Key Highlights: 1. Growth opportunities and remote work based on performance. 2. Dynamic and collaborative environment where your work makes a difference. Join our team as a Customer Service Advisor! Do you have strong communication skills, enjoy helping people, and are you looking for an opportunity to grow professionally? This could be the ideal opportunity for you! We are looking for a Customer Service Advisor with flexible availability to cover rotating shifts between 4:00 a.m. and 4:00 p.m., according to the operational needs of the department. This position is for providing customer support to clients in Spain; therefore, willingness to work during hours aligned with the European time zone is required. Depending on your performance and level of commitment, you will have the opportunity to transition to remote work. What will you do in this role? 1. Handle and resolve inquiries, requests, and complaints from our customers. 2. Escalate complex cases when necessary. 3. Record each interaction in our CRM system. 4. Meet established KPIs (response times, customer satisfaction, among others). 5. Follow up on pending cases. 6. Manage difficult situations with empathy and professionalism. 7. Support new team members. 8. Participate in meetings and knowledge-sharing sessions regarding procedures and policies. What we offer: Real growth opportunities within the company. A dynamic and collaborative environment where your work makes a difference. Remote work possibility based on performance. What we’re looking for in you: Minimum 2 years’ experience in a call center, preferably in customer service roles. Excellent oral and written communication skills. Ability to work collaboratively, multitask, and solve problems effectively. Service orientation and commitment to meeting performance indicators. Full availability for rotating shifts between 4:00 a.m. and 4:00 p.m. Employment Type: Permanent

111411, Los Mártires, Bogotá, Colombia

Project Manager / Executive Assistant65180139822339121

Project Manager / Executive Assistant

Job Summary: We are seeking a bilingual Project Manager / Executive Assistant to manage operational projects and provide direct executive support to senior leadership in a customer service operation. Key Highlights: 1. Hybrid strategic role: project management and direct executive support 2. Key position for efficient execution and decision-making 3. Opportunity to act as the right hand of management **Job Description** Join our dynamic and growing team as a **Project Manager / Executive Assistant**, a hybrid and strategic role that combines **operational project management** with **direct executive support to senior leadership**, within an expanding customer service and telemarketing operation. This position is critical to ensuring the proper execution of projects, KPI tracking, process optimization, and effective cross-departmental coordination, while simultaneously delivering administrative, organizational, and communication support at the executive level—both locally and internationally. The role requires a highly organized, analytical, proactive, and bilingual individual capable of managing multiple priorities in high-pressure, fast-paced environments. **What Will Be Your Challenge?** Ensure efficient execution of strategic and operational projects while acting as the **right hand of management**, facilitating decision-making, tracking key initiatives, and aligning teams, leaders, and stakeholders. **Responsibilities** **Project Management and Operations** * Plan, execute, and track operational and strategic call center projects. * Define project objectives, deliverables, timelines, and KPIs. * Coordinate Team Leaders, Coaches, Operations, QA, and other involved departments. * Monitor operational metrics and results, proposing action plans. * Identify risks and opportunities for process improvement. * Document workflows, processes, and best practices. * Prepare executive progress and results reports for management. * Support escalation processes, new campaigns, or team expansions. **Executive Support** * Manage executive calendars, meetings, and follow-up on commitments. * Coordinate internal and external meetings (in-person and virtual). * Prepare reports, presentations, and executive documentation. * Follow up on tasks, projects, and requests assigned by management. * Handle executive communications (emails, calls, messages) in Spanish and English. * Coordinate national and international travel (itineraries, schedules, logistics). * Act as liaison between management and internal departments. * Handle confidential information with a high degree of discretion. **Requirements** * Minimum **2 years of combined experience** as Project Manager, Operations Manager, Executive Assistant, or similar roles. * Experience in **call centers, BPO, telemarketing, or customer service**. * Solid knowledge of **operational and management KPIs**. * Valid **U.S. visa** (mandatory requirement). * English proficiency level **B2+ or higher** (spoken and written). * Intermediate/advanced proficiency in **Excel**, PowerPoint, and office tools. * Strong organizational, analytical, and prioritization skills. * Experience working with multidisciplinary teams and senior leadership. **Key Knowledge Areas** * Project management (Agile, Waterfall, or hybrid). * Data analysis and KPI monitoring. * Continuous process improvement. * Calendar management and executive follow-up. * Report and presentation development. * Logistics coordination for travel and meetings. * Bilingual corporate communication. **Differentiating Skills** * Cross-functional leadership and influence. * Strategic and analytical thinking. * Proactivity and anticipation of needs. * Attention to detail and high level of organization. * Clear, executive-level, and assertive communication. * Managing multiple priorities under pressure. * Confidentiality and professional judgment. * Teamwork and results orientation. **Schedule and Conditions** * Schedule: **Monday to Friday, 9:00 a.m. – 6:00 p.m.** * Holidays according to the official **U.S. calendar**. * On-site work mode. * **Willingness to travel to the U.S. for meetings, trainings, or projects**. * Travel expenses covered by the company. Employment Type: Full-time, Indefinite

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Bilingual Call Center Agent65180139361665122

Bilingual Call Center Agent

Job Summary: We are seeking a Bilingual Call Center Agent to provide telephone and written support, manage requests, and ensure a positive customer experience. Key Highlights: 1. Role focused on customer service and problem resolution 2. Job stability and growth opportunities 3. Ongoing training in customer service and internal processes Bilingual Call Center Agent At **HÁBLAME COLOMBIA S.A. E.S.P.**, we are looking for a **Bilingual Call Center Agent**, with excellent command of English and Spanish, customer-oriented, and possessing communication skills, active listening, and problem-solving abilities. The purpose of this position is to provide telephone and written support to customers, manage requests, inquiries, and cases, ensuring a positive experience and effective outcomes. Responsibilities * Answer incoming and outgoing calls in Spanish and English. * Provide support via chat and email. * Log and track cases in the assigned platform. * Manage PQRS (Petitions, Complaints, Claims, and Suggestions) and customer requests. * Ensure courteous, agile, empathetic, and professional service. * Meet defined quality indicators and response time targets. Requirements * English level **B2 or higher** (spoken and written) – assessment will be conducted. * Completed high school diploma (mandatory). * Minimum of **6 months** of experience in call centers or customer service (preferred). * Basic proficiency in office tools. * Good diction, writing skills, and customer orientation. * Availability for rotating shifts and/or weekends (as scheduled). Conditions * Contract type: Indefinite-term contract. * Work modality: On-site, hybrid, or remote (depending on operations). * Working hours: Rotating shifts. * Salary: Base salary + performance-based commissions. We offer * Transportation allowance and/or connectivity support, depending on work modality. * Job stability. * Genuine growth opportunities within the company. * Dynamic and collaborative work environment. * Ongoing training in customer service and internal processes. Position type: Full-time

VW8M+M8 Chía, Cundinamarca, Colombia

Bilingual Assistant65180139116289123

Bilingual Assistant

Job Summary: We are seeking a proactive Bilingual Assistant to provide administrative support to law firms and medical providers in the U.S. Key Highlights: 1. Positive and collaborative work environment 2. Professional development and improvement of English skills 3. Opportunity for growth in an expanding company **Join our team as a Bilingual Assistant!!!** **Employment Type:** Full-time (40 hrs/week) **Contract Type:** Indefinite term **Schedule:** Monday to Friday. **Work Mode:** In-person **Location:** Medellín, Antioquia **Salary Range:** $2'850.000 **Job Description:** Join our team as a **Bilingual Assistant**! We are looking for a proactive professional to provide administrative support to law firms and medical provider offices in the U.S. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you have conversational English proficiency and exceptional communication skills, this opportunity is for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and attorneys in the U.S., with the goal of employing 1,000 people in Colombia by 2026. We are committed to helping these professionals hire qualified and motivated staff in Colombia. **Why Work With Us?** * **Positive Work Environment:** Enjoy a friendly and collaborative team. * **Professional Development:** Improve your English while you work. * **Constant Growth:** Be part of an expanding company that highlights Colombian talent. * **Competitive Benefits:** Attractive salary and Monday-to-Friday work schedule. **Performance Goals:** * Carry out administrative responsibilities with maximum attention to detail and efficiency. * Answer calls, schedule meetings, and provide support to clients and team members. * Organize documents and handle sensitive information confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Collaboration and clear communication skills. * Positive and proactive attitude. * Ability to work independently with minimal supervision. **Education & Experience:** * Minimum English level B2 (bilingual individual). * Minimum education: high school diploma. * Technical or university education is preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to work extended periods seated at a desk and in front of a computer. **Benefits:** * Paid training. * Weekend days off! * 6 vacation days upon completion of the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. **Apply now and become part of a team committed to success and growth!** Job Type: Full-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Bilingual Agent - Weekends OFF!!65180138878210124

Bilingual Agent - Weekends OFF!!

Job Summary: Bilingual professional for administrative support to law firms and medical providers in the U.S., with emphasis on telephone support, calendar management, and documentation. Key Highlights: 1. Friendly work environment and professional growth. 2. Opportunity to improve your English while working. 3. No prior experience required; paid training provided. **Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Contract:** Indefinite-term **Schedule:** Monday to Friday **Work Mode:** In person **Location:** Medellín, Antioquia **Salary Range:** $2,850,000 **Job Summary:** As a Bilingual Agent, you will be a key contributor to administrative support for law firms and medical providers in the United States. Your responsibilities will include: * Professionally answering calls in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are seeking a candidate with conversational English proficiency who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to help these professionals find hardworking and motivated staff in Colombia. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and balanced working hours. * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Objectives:** * Execute all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and an analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; we offer paid training. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * No weekend work. * 40-hour workweek, Monday to Friday. * 6 vacation days after completing the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Bilingual Customer Service Agent65180138413057125

Bilingual Customer Service Agent

Job Summary: We are looking for a bilingual agent to provide comprehensive support in explaining and managing a medical platform, resolving inquiries and delivering presentations. Key Highlights: 1. Excellent work environment and we value our collaborators. 2. Your English will improve by working with us. 3. Be part of the growth of a recognized company. **Customer Service Agent - Weekends Off (MONDAY TO FRIDAY) 40H** **Job Type:** Full-time. 40 hrs/week. **Contract Type:** Indefinite term. **Schedule:** Monday to Friday. **Work Mode:** IN-PERSON. **Location:** Medellín, Antioquia / Puerto Seco. **Salary Range:** $2'850.000 - $3'000.000 **Job Description:** We are seeking a bilingual agent to provide comprehensive support in explaining and managing a medical platform. Responsibilities include assisting users in understanding how the platform works, supporting resolution of specific inquiries, reviewing and managing tickets related to the platform, delivering presentations about the service, and performing quality control of the service. The ideal candidate must demonstrate clear and professional communication skills in English and Spanish, both over the phone and via email. A conversational level of English and exceptional customer orientation are required. **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and lawyers based in the United States, employing 1,000 people in Colombia by 2026. Our mission is to help U.S.-based doctors and lawyers hire hardworking and motivated staff in Colombia to increase productivity by expanding their workforce. We supply qualified personnel to American companies. We help them achieve their business goals by providing hardworking, motivated, disciplined, and bilingual staff in Colombia. **Why Profesor X:** We offer an excellent work environment where everyone is friendly. We provide competitive pay and a 40-hour weekly schedule from Monday to Friday. Your English will improve by working with us; we value our collaborators and their opinions, and we are constantly growing. You can be part of this growth and contribute to Colombia being recognized for its hardworking and bilingual workforce. **Performance Objectives:** * Support users in understanding and using the medical platform. * Resolve specific inquiries and manage platform-related tickets. * Deliver informative presentations about the service and its functionality. * Perform quality control of the service and ensure its proper operation. * Answer calls and emails professionally and efficiently. * Organize and manage documents related to the platform. **Key Skills / Competencies:** * Proficient in Microsoft Office, Google Drive, and digital platforms. * Exceptional communication and presentation skills in English and Spanish. * Excellent time management, multitasking ability, and task prioritization. * Problem-solving ability and capacity to deliver professional customer service. * Attention to detail and ability to work independently. * Positive attitude and willingness to learn and adapt to new tools and processes. **Education & Experience:** * Minimum English level B2 or higher (bilingual person). * Minimum high school diploma. * Technical or university education is preferred but not required. * We offer paid training. **Physical Requirements:** * Extended periods sitting at a desk and working on a computer. **Benefits:** * No weekend work. * 40-hour workweek from Monday to Friday. * 6 vacation days upon completing the first 6 months with the company. * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. Job Type: Full-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000-3,000,000/year

Bilingual Administrative Assistant (Monday/Friday)65180138166529126

Bilingual Administrative Assistant (Monday/Friday)

Job Summary: The Legal Assistant will provide administrative support to law firms and/or medical provider offices in the United States, performing communication and organizational tasks. Key Highlights: 1. Great work environment 2. No experience required, paid training 3. Your English will improve by working with us **ADMINISTRATIVE ASSISTANT** **Job Type:** Full-time. 40 hrs/week. **Monday – Friday.** **Indefinite-term contract.** Advanced level of English. **In-person** work Great work environment **Location: Bogotá, Cundinamarca, San Cayetano Logistics Complex.** **Salary Range: 2'850.000** **Job Summary:** The Legal Assistant will provide administrative support to law firms and/or medical provider offices established in the United States. Job responsibilities include answering calls in English, calendar management, scheduling clients, and document handling. The ideal candidate must demonstrate polite and professional communication in English via telephone and email with clients and team members. The candidate will support the team by performing tasks related to organization and communication. Must have conversational-level English proficiency. We are obsessed with customer success, results-oriented, accountable, transparent, and aligned. **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and lawyers based in the United States, employing 1,000 people in Colombia by 2026. Our mission is to help U.S.-based doctors and lawyers hire hardworking and motivated staff in Colombia. We supply qualified personnel to American companies. We help them achieve their business goals by providing hardworking, motivated, disciplined, and bilingual staff in Colombia. **Why Profesor X:** We offer an excellent work environment where everyone is friendly. We provide competitive pay. We work only 40 hours per week, Monday through Friday. Your English will improve by working with us. We value our team members and their opinions. We are growing—and you can be part of that growth. We aim to showcase Colombia for its hardworking, motivated, and bilingual workforce. **Performance Objectives:** * Ensure all administrative responsibilities are fully executed with maximum attention to detail, efficiency, and within deadlines. * Answer calls in English, schedule meetings, and support team members and clients. **Send and respond to emails in a professional and appropriate manner.** * Provide professional and courteous communication. * Perform data entry. * Organize documents. * Handle sensitive information confidentially. **Key Skills / Competencies:** * Proficient in Microsoft Office. * Excellent time management and multitasking skills, with ability to prioritize work. * Collaboration Skills: Analytical mindset, initiative, team orientation, clear communication. * Attention to detail and problem-solving ability. * Excellent written and verbal communication. * Professional customer service. * Consistently demonstrate a positive “I can do it” attitude. * Ability to establish and maintain effective working relationships with colleagues, clients, and the general public. * Capacity to work independently with minimal supervision. **Education & Experience:** * Must have minimum B2 or higher English proficiency (Bilingual person). * High school diploma required. * Technical or university education is preferred but not required. * **No experience required. We offer paid training.** **Physical Requirements:** * Prolonged periods sitting at a desk and working on a computer. **Benefits:** * We offer paid training. * No weekend work. * 40-hour workweek, Monday through Friday. * 6 vacation days after 6 months. * Health insurance (EPS), pension, severance pay (Cesantías), bonus (Prima), and family compensation fund (Caja de compensación familiar). **Language:** * English (Mandatory) **Job Type:** Full-time **Salary:** $2'800,000 Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,800,000/year

Medical Scheduler Coordinator65180137933698127

Medical Scheduler Coordinator

Job Summary: Medical Scheduling Assistant will provide crucial administrative support in scheduling appointments and maintaining professional communication with U.S. providers. Key Highlights: 1. Excellent work environment with a friendly and motivated team 2. Professional development opportunities to improve your English 3. Paid training for your professional development **Join Our Team as a Medical Scheduling Assistant!** **Position:** Medical Scheduling Assistant **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday, daytime hours **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Salary:** $2,850,000 per month **Contract:** Indefinite (No weekends!) Why Choose Us? At **Professor X**, we believe in the power of effective communication and a positive work environment. Our goal is to become the most recognized bilingual staffing company for physicians and attorneys in the U.S. We want you to be part of our growth toward employing 1,000 people in Colombia by 2026. What Will You Do? As a Medical Scheduling Assistant, you will serve as the crucial point of contact for our U.S. providers, providing administrative support in appointment scheduling. Your responsibilities will include: * **Customer Service:** Answering calls and emails in English with professional communication. * **Calendar Management:** Managing calendars and scheduling appointments. * **Document Organization:** Maintaining and organizing confidential information. What Are We Looking For? We are seeking a candidate with: * **English Level:** Conversational (minimum B2). * **Key Skills:** Excellent communication skills, attention to detail, and multitasking abilities. * **Proactive Attitude:** A positive, results-oriented approach. Benefits: * **Excellent Work Environment:** Work with a friendly and motivated team. * **Professional Development:** Opportunities to improve your English. * **Comprehensive Compensation:** Includes EPS, pension, severance pay, bonus, and family compensation fund. * **Paid Training:** We support your professional development. Join Us If you are passionate about customer service and eager to grow within a dynamic and professional environment, this is your opportunity! **Apply today and become part of a team committed to success and growth!** Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Medical Scheduler65180137696770128

Medical Scheduler

Job Summary: We are seeking a Bilingual Medical Scheduling Assistant to provide administrative support in appointment scheduling and confidential information management. Key Highlights: 1. Key contact point for U.S. providers. 2. Professional development opportunity and English improvement. 3. Excellent work environment with a friendly and motivated team. **Join Our Team as a Medical Scheduling Assistant!** **Position:** Medical Scheduling Assistant **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday, daytime hours **Location:** Bogotá, Cundinamarca **Salary:** $2,850,000 per month **Contract:** Indefinite (No weekends!) Why Choose Us? At **Profesor X**, we believe in the power of effective communication and a positive work environment. Our goal is to become the most recognized bilingual staffing company for physicians and attorneys in the U.S. We want you to be part of our growth toward hiring 1,000 people in Colombia by 2026. What Will You Do? As a Medical Scheduling Assistant, you will serve as the key contact point for our U.S. providers, delivering administrative support in appointment scheduling. Your responsibilities will include: * **Customer Service:** Answering calls and emails in English with professional communication. * **Calendar Management:** Managing calendars and scheduling appointments. * **Document Organization:** Maintaining and organizing confidential information. What Are We Looking For? We seek a candidate with: * **English Level:** Conversational (minimum B2). * **Key Skills:** Excellent communication skills, attention to detail, and multitasking abilities. * **Proactive Attitude:** A positive, results-oriented approach. Benefits: * **Excellent Work Environment:** Work alongside a friendly and motivated team. * **Professional Development:** Opportunities to improve your English. * **Comprehensive Compensation:** Includes EPS, pension, severance pay, bonus, and family compensation fund. * **Paid Training:** We support your professional development. Join Us If you are passionate about customer service and eager to grow within a dynamic and professional environment, this is your opportunity! **Apply today and become part of a team committed to success and growth!** Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

ANALISTA BILINGÜE SENIOR NIVEL 365180137482114129

ANALISTA BILINGÜE SENIOR NIVEL 3

Resumen del Puesto: Se busca profesional bilingüe en TI con experiencia como Analista de TI Nivel 3, especializado en administración de servidores, infraestructura crítica y resolución de incidentes de alto impacto. Puntos Destacados: 1. Liderar soluciones tecnológicas con más de 20 años de experiencia. 2. Administrar servidores e infraestructura crítica de alta disponibilidad. 3. Gestionar entornos complejos e implementar buenas prácticas. **American Technet 574 SAS — Más de 20 años liderando soluciones tecnológicas en Colombia** Busca profesional BILINGÜE en Tecnologías de la Información con amplia experiencia como Analista de TI Nivel 3, especializado en administración de servidores, infraestructura crítica, redes corporativas y soluciones de alta disponibilidad. Debe contar con una sólida trayectoria gestionando entornos complejos, implementando buenas prácticas y liderando la resolución de incidentes de alto impacto. Experiencia de 3 años POR FAVOR NO APLICAR SI NO SE CUENTA CON LA CAPACIDAD DE TENER UNA ENTREVISTA EN INGLÉS **Salario básico de $5\.000\.000** Tipo de puesto: Tiempo completo Idioma: * INGLÉS (Obligatorio)

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 5,000,000/year

BILINGUAL QUALITY ANALYST 10986651801372313621210

BILINGUAL QUALITY ANALYST 10986

Job Summary: This role ensures rigorous audits and timely feedback to strengthen quality, service, and team performance. Key Responsibilities: 1. Ensure rigorous and consistent quality audits 2. Strengthen team performance through feedback and training 3. Identify opportunities for continuous improvement **Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector companies for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and collaborators, as well as our intention to contribute to social and environmental issues in our country. We have over 6,500 collaborators—the \#OSFamily—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Job Mission:** Ensures rigorous audits, timely feedback, and continuous improvements that strengthen quality, service, and team performance. **Job Functions:** In this role, you will be responsible for ensuring rigorous and consistent quality audits, strictly adhering to criteria established in SOPs, guaranteeing clear documentation, accurate error management, and objective dispute resolution. You will serve as a key partner in strengthening team performance by providing timely feedback, making real-time corrections, escalating critical findings when necessary, and identifying training opportunities that drive continuous improvement, service excellence, and compliance with the highest operational standards. **Requirements:** Students in their final semesters or professionals * Minimum 1 year of experience in quality * Proficiency in office tools, data analysis, and information management. **Offer Conditions:** **Net Monthly Salary:** 4220000 **Benefits:** * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Affiliation with employee fund

111411, Los Mártires, Bogotá, Colombia

COP 4,220,000/year

Contador(a) (inglés nivel B1 o superior) / 100 % remoto / Contador(a) bilingüe (B1 o superior). QuickBooks.651801370042891211

Contador(a) (inglés nivel B1 o superior) / 100 % remoto / Contador(a) bilingüe (B1 o superior). QuickBooks.

Resumen: Buscamos un profesional motivado, proactivo y con gran atención al detalle, apasionado por los números, para brindar soporte contable remoto a una empresa de comercio electrónico en crecimiento. Aspectos destacados: 1. Oportunidad de apoyar a una empresa de comercio electrónico en crecimiento 2. Puesto centrado en los números y en la atención al detalle 3. Uso de aplicaciones de Google y software contable (QuickBooks Online) Empresa con sede en Estados Unidos, con más de 8 años de experiencia en el sector del comercio electrónico, sigue expandiéndose y busca al candidato ideal para brindar soporte remoto en tareas contables. Buscamos un profesional motivado, proactivo y colaborativo, apasionado por los números, con excelente atención al detalle y habilidades comunicativas, capaz de manejar con facilidad software en línea. Lea toda la información de este anuncio de empleo antes de postularse a este puesto. **Principales responsabilidades:** Uso de aplicaciones de GOOGLE, como Gmail, Docs, Sheets, Forms, Slides, entre otras, y sentirse cómodo utilizándolas. Actualizar el estado de las órdenes de compra conforme avancen desde la emisión hasta la recepción y posterior envío. Registrar los informes de gastos en el software contable (QuickBooks Online). Revisar/crear cálculos para los componentes de los productos (prorrateo de costos), utilizando Google Sheets y actualizar el software contable. Elaborar informes semanales/mensuales de indicadores clave de desempeño (KPI). Este puesto exige una alta atención al detalle (esto será evaluado). Este puesto no está relacionado con ventas y requiere contacto mínimo con clientes y/o proveedores. Si sus últimos trabajos o su formación académica no guardan relación con las habilidades requeridas para este puesto, por favor envíenos un mensaje explicando por qué considera que es un buen candidato para esta posición. Disponibilidad para trabajar de 8:00 a. m. a 5:00 p. m. (hora del Este), de lunes a viernes. Se observarán los días festivos estadounidenses. El pago se realizará mediante PayPal o Wise en USD transferidos a su cuenta. **Requisitos** Educación mínima: Universidad / Carrera técnica. 2 años de experiencia en labores administrativas utilizando hojas de cálculo y/o software contable. Idiomas: Español e inglés intermedio. Contar con una computadora propia confiable, con cámara y micrófono (opcionalmente con auriculares); conexión a Internet de alta velocidad (para ser considerado para este puesto debe enviar una captura de pantalla de su velocidad de conexión al momento de postularse; vea las instrucciones a continuación). Capacidad para participar en todas las reuniones del equipo mediante Zoom. Antes de enviar su solicitud a esta vacante, visite speedtest.net y realice la prueba para conocer la velocidad de su conexión a Internet; al postularse a esta vacante, envíenos una captura de pantalla que muestre dicha velocidad. Puede usar el sistema de mensajería de Indeed o adjuntarla junto con su CV. Si no envía esta información, su solicitud no será tomada en cuenta. Si en su hoja de vida o CV no figura actualizado su puesto actual o su último puesto desempeñado, o si actualmente no se encuentra trabajando, debe enviarnos esa información. Asimismo, indíquenos cuál es su aplicación de software favorita y por qué. * Deseamos enfatizar que, como contratista independiente, usted será responsable de todos los aportes que deba realizar ante cualquier gobierno local o estatal (impuestos sobre la renta, seguridad social, seguro médico, otros). Tipo de empleo: Tiempo completo Pregunta(s) de solicitud: * ¿Ha leído íntegramente el anuncio publicado aquí? ¿Ha comprendido y cumplido todas las instrucciones? (su solicitud será descartada si no sigue las instrucciones). Experiencia: * Relacionada con contabilidad (estudios o trabajo): 2 años (obligatorio) Idioma: * Inglés nivel B2 o superior (obligatorio)

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Bilingual Recruiter651801367639061212

Bilingual Recruiter

Job Summary: We are looking for a Bilingual Recruiter with a strategic focus and experience in talent acquisition to manage end-to-end selection processes in dynamic environments. Key Highlights: 1. Collaborative and human work environment 2. Opportunity for professional growth 3. Projects with direct impact on talent experience At IPCOM, a company with over 25 years of experience, we are seeking a Bilingual Recruiter with a strategic focus and experience in talent acquisition to manage end-to-end selection processes in dynamic environments. **What We’re Looking For** A professional with English proficiency, experience in recruitment and selection, and the ability to identify, assess, and attract talent aligned with company culture and business needs. **Education** Psychology, Business Administration, Human Resources, or related fields. Additional training in recruitment and selection is desirable. English level: B2–C1 **Experience** Over one year of experience in recruitment processes. Experience selecting operational, administrative, and specialized profiles. Experience in both mass and specialized hiring processes is desirable. **Key Knowledge Areas** End-to-end recruitment and selection Competency-based interviews Phone screenings and virtual interviews Candidate evaluation in Spanish and English Job posting on employment portals Applicant Tracking System (ATS) proficiency Employer branding is desirable **Skills** Excellent verbal and written communication Process organization and follow-up Analytical ability and decision-making skills Results orientation Teamwork and internal customer focus **What We Offer** Hybrid work modality Collaborative and human work environment Opportunity for professional growth Projects with direct impact on talent experience Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

Voice Messaging Supervisor (Bilingual)651801365411871213

Voice Messaging Supervisor (Bilingual)

Job Summary: We are seeking a Voice Messaging Coordinator to lead technical teams in the administration, monitoring, and optimization of voice messaging and voice traffic services. Key Responsibilities: 1. Lead technical teams in telecommunications and voice operations 2. Ensure quality and efficiency in messaging and voice traffic services 3. Fluent English communication with international suppliers and customers We are looking for a Voice Messaging Coordinator! If you have experience in telecommunications, voice messaging operations, and enjoy leading technical teams, this opportunity is for you. This position is critical to ensuring proper administration, monitoring, and optimization of voice messaging and voice traffic services, guaranteeing quality, continuity, and operational efficiency. * Coordinate the team responsible for provisioning, tracking, and operation of voice messaging. * Supervise configuration, number portability, routing, and activation processes for voice services. * Analyze metrics, generate reports, and monitor quality KPIs. * Manage operational incidents, ensuring timely response and resolution. * Maintain fluent English communication with international suppliers, carriers, and customers. Job Requirements * Experience in voice messaging, telecommunications, or routing platforms. * Bachelor’s degree in Technology, Information Systems, or related fields. * English level B2–C1 (mandatory) for communication, reporting, and international coordination. * Proficiency in office tools (basic to intermediate Excel). * Skills in operational coordination, effective communication, and leadership. * Strong analytical ability, tracking capability, and problem-solving skills. * Experience with messaging platforms such as SMS, SMPP, and A2P. Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Help Desk Analyst Level I/II (Bilingual)651801362821151214

Help Desk Analyst Level I/II (Bilingual)

Job Summary: We are looking for a proactive and dynamic technician with a passion for technology to provide support and monitoring in the telecommunications sector. Key Highlights: 1. Opportunity for professional development in an innovative and growing company 2. Dynamic and results-oriented work environment 3. Be part of a team where your technological talent makes the difference Build your career with us in the world of telecommunications! Are you passionate about technology and do you enjoy providing solutions to customers? This is your opportunity to grow within a leading company in the industry. What we are looking for in you: * Technical degree in Systems or related fields (completed or incomplete). * At least 1 year of experience in: customer service, Level I or II technical support, platform and service monitoring. * Knowledge of Linux, VoIP telephony, and networking. * Proactive, dynamic individual with a strong service orientation. * English level: B2–C1 * What we offer: * Competitive salary * Initial 3-month contract with possibility of extension. * Opportunity for professional development in an innovative and growing company. * A dynamic and results-oriented work environment. Your day-to-day responsibilities will include: * Attending to and supporting customers through various channels (Teams, WhatsApp – Keybe, email, phone). * Creating and tracking tickets in Jira. * Performing functionality tests on platforms and services. * Monitoring tools such as PRTG, Smokeping, and GCP. * Supervising the proper operation of active regions. Availability: * Rotating shifts (morning, afternoon, night) from Sunday to Sunday. * Midweek rest days. * Location: Bogotá (100% on-site). Join a team where your technological talent makes the difference! Employment type: Full-time

111411, Los Mártires, Bogotá, Colombia

Autism Care Intake Coordinator (Bilingual: Spanish & English) | Remote651801360419871215

Autism Care Intake Coordinator (Bilingual: Spanish & English) | Remote

Summary: The Autism Care Intake Coordinator supports families seeking ABA therapy by managing intake workflows and ensuring readiness for care with compassionate communication. Highlights: 1. Key role in supporting families seeking ABA therapy 2. Balance administrative accuracy with compassionate communication 3. Opportunity to use Spanish for family communication **Autism Care Intake Coordinator** ================================== **Position Type:** Full\-Time **Location:** Remote **Apply here:** **https://operationsarmy.com/application** ### **About the Role** The **Autism Care Intake Coordinator** plays a key role in supporting families seeking ABA therapy by managing intake workflows, reviewing required information, and ensuring readiness for care. This role requires hands\-on experience in **ABA or autism care** and strong coordination skills. You will balance administrative accuracy with compassionate communication, helping families feel supported while keeping intake records complete and organized. Spanish\-speaking ability is a strong advantage due to the population served. ### **Key Responsibilities** * Coordinate intake for new ABA patients * Review referrals, intake forms, and required documentation * Communicate intake progress and requirements to families * Maintain accurate records in intake and tracking systems * Collaborate with internal teams to resolve intake gaps * Use Spanish when appropriate for family communication * Ensure intake workflows remain organized and timely ### **What You Bring** * **Required:** Experience in autism services, ABA coordination, or behavioral health intake * Strong organizational and follow\-through skills * Clear English communication (written and spoken) * Comfortable working with intake systems and workflows * Spanish fluency preferred * Detail\-oriented and patient\-focused **Apply here:** **https://operationsarmy.com/application**

111411, Los Mártires, Bogotá, Colombia

Account Development Representative (ADR/SDR)651801358205471216

Account Development Representative (ADR/SDR)

Summary: We’re looking for a proactive, organized, and bilingual Account Development Representative (ADR) to help grow our pipeline of potential clients. Highlights: 1. Play a critical role in sourcing, reaching out to, and nurturing leads. 2. Thrive in a fast-paced, collaborative environment. 3. Excited about digital media, emerging technologies, and strategic outreach. **Account Development Representative** Job Summary We’re looking for a proactive, organized, and bilingual (Spanish\-English) Account Development Representative (ADR) to help grow our pipeline of potential clients. As an ADR, you’ll play a critical role in sourcing, reaching out to, and nurturing leads for our sales team. This role is ideal for someone who thrives in a fast\-paced, collaborative environment, and is excited about digital media, emerging technologies, meaningful human connection, and strategic outreach. About RebelMouse RebelMouse is the always\-modern content management system (CMS) where hundreds of enterprise brands and media companies have grown their digital audience. Websites running on RebelMouse serve over one billion pageviews annually thanks to powerful tools and incredible distribution across search and social. We blend technology and strategy together to move the needle where it matters most to increase reach, traffic, loyalty, conversion, and revenue. Our People Our fully distributed team lives in over 30 countries around the world. Led by Andrea Breanna, our Mexican\-American, gender\-fluid founder and CEO, we are a safe, positive, and loving environment where diversity matters. We enjoy interesting tasks and strong challenges, value a sense of humor, and protect work\-life balance. Key Responsibilities * Identify, reach out to, and qualify leads to generate new meetings for the sales team * Lead full conversations in english. * Personalize verbal and written communication to meaningfully connect with leads * Reach out to 100\+ leads per week * Accurately track your daily activity using the tools and platforms provided to you * Collaborate with the sales team to ensure a smooth handoff process when a lead has booked a meeting * Participate in the introduction calls that you’ve set up to provide the sales team with support and assist with taking notes * Follow up with prospects following introductions calls as needed * Stay up to date with industry trends and continuously refine your outreach strategies Tools and Platforms You’ll Use * Google Workspace * LinkedIn Sales Navigator * Lusha * Pardot * Salesforce * Salesloft * Miscellaneous platforms as needed Qualifications and Skills * Fluency in both English and Spanish * Previous experience in business development and/or sales * Excellent organizational skills and strong attention to detail * Strong written and verbal communication * A mindset geared toward continuous improvement and adaptability * Comfort with evolving processes and working independently * (Bonus) Familiarity with digital marketing, SEO, and CMS platforms Challenges You’ll Tackle * Navigating prospect conversations that result in rejection, unresponsiveness, and/or hesitation * Balancing external outreach with internal collaboration and alignment * Keeping communication and notes organized across multiple touchpoints and tools * Managing change as internal workflows and company priorities evolve Benefits Package * Remote work forever * Monthly wellness subsidy * Flexible work hours * Flexible paid time off (PTO) with 12 national holidays and 20 days of vacation per year, as well as paid sick days and personal celebrations days :) RebelMouse is committed to providing a diverse work environment. We appreciate the unique competencies that each person brings to the company, and we provide equal employment opportunity to all applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, protected veteran status, or disability status. Job Type: Full\-time Application Question(s): * What is your current country of residence? * Are you comfortable to participate in interviews in English? * What's your level of spoken and written english? * What is your expected gross salary for this role in USD (monthly)? * Are you comfortable to work as independent contractor? Consider the benefits described in the job description. * Add your LinkedIn prfofile, please. * How many years of professional experience do you have as an ADR, SDR or BDR?

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Case Manager (Personal Injury Law Firm)651801355709461217

Case Manager (Personal Injury Law Firm)

Summary: This role involves managing pre-litigation personal injury cases, coordinating medical treatment, and handling liability issues while maintaining daily client communication. Highlights: 1. Manage pre-litigation personal injury and premises liability cases 2. Coordinate medical treatment for clients and handle liability issues 3. Communicate daily with clients and maintain detailed case notes \*\*This is a fully remote job working for a Los Angeles based Law Firm\*\* Job: * Manage Pre\-Lit Personal Injury cases, auto accidents and Premises Liability cases * Coordinate medical treatment for personal injury clients. * Handle and resolve liability and property damage issues. * Speak with clients daily to get updates on treatment. * Keep detailed notes on client updates and case progress. Requirements * Minimum two years of experience working in a personal injury law firm in California is required. * Bilingual Spanish For more information about our law firm, please visit our website at www.countrywidetriallawyers.com. Job Type: Full\-time, remote. Monday to Friday, 9 to 5:30pm PST. Job Type: Full\-time Expected hours: 40 per week Job Type: Full\-time Work Location: In person

Administrative Nurse - Bilingual - Work Remote651801353130251218

Administrative Nurse - Bilingual - Work Remote

Summary: Join a US-based Home Health Agency's Case Management Team as a bilingual Registered Nurse to assist with patient intake, authorizations, and care coordination remotely. Highlights: 1. Opportunity to work remotely from home 2. Be part of a great team and culture 3. Assist with patient intake and care coordination MUST BE A REGISTERED NURSE (In your Country) $6\.50 USD PER HOUR / APPROXIMATELY $4,033,000\.00 Pesos MONTHLY! SUBMIT A COPY OR LINK TO YOUR CV IN ENGLISH FOR CONSIDERATION FULL TIME \- 40 HOURS PER WEEK 9AM – 5:30PM EASTERN STANDARD TIME \- USA WORK WEEK IS TUESDAY \- SATURDAY. (SUNDAY/MONDAY OFF) We are a United States based Home Health Agency providing Nursing, Physical \& Occupational Therapy in the patient's home. We are looking for a bilingual (English \& Spanish) registered nurse to work remotely from home and join our Case Management Team to assist with various tasks related to Patient Intake, Authorizations, and Care Coordination. We are seeking a Nurse that has experience working virtually from home and it is a big plus if there is any USA based healthcare experience. Primary Job Duties: Review Admission documents during new patient intake process for eligibility verification, insurance authorization, and care coordination. Upload / Review clinical documents in EMR for QA, Notes and Plan of Care Assist in Staffing / Scheduling Clinicians to see patients Assist Director of Nursing \& other clinical staff Reports to RN supervisor or the Director of Nursing Experience with diagnosis codes and reviewing medical documents needed Experience in Home Health Care not required but a big plus. Job Requirements: \- Bi\-lingual. Reading, Writing, \& Speaking Good English is a MUST \- Registered Nurse License with 2 years minimum experience (US Home Healthcare a PLUS) \- Willing to do Background Check and have previous employment verified. \- Fast Internet Speed, Newer Computer, Noise Cancelling Headset \- Previous experience with Electronic Medical Record Systems, Data Entry, Microsoft Excel, etc. \- Likes to speak, outgoing personality, and gets along well with others (you will be talking to patients in America all shift long) \- Willing to work on time tracking software We work with multiple remote workers throughout the world and support the work from home culture! \- We Pay direct deposit through WISE \- Annual Performance Bonuses (if earned) \- Great Team \& Great Culture! Job Type: Full\-time Application Question(s): * Do you understand medical terms in English? Language: * English (Required) License/Certification: * Registered Nurse License (Required) Work Location: Remote

Bilingual Assistant - Monday to Friday651691085859851219

Bilingual Assistant - Monday to Friday

Job Summary: We are seeking a proactive Bilingual Assistant to provide administrative support to law firms and medical provider offices in the U.S. Key Highlights: 1. Positive and collaborative work environment 2. Professional development and English improvement 3. Part of a continuously growing company **Join our team as a Bilingual Assistant!!!** **Job Type:** Full-time (40 hrs/week) **Contract Type:** Indefinite term **Schedule:** Monday to Friday. **Work Mode:** In person **Location:** Medellín, Antioquia **Salary Range:** $2'850.000 **Job Description:** Join our team as a **Bilingual Assistant**! We are looking for a proactive professional to provide administrative support to law firms and medical provider offices in the U.S. Your responsibilities will include answering calls in English, managing calendars, scheduling clients, and handling documentation. If you have conversational-level English and exceptional communication skills, this opportunity is for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and attorneys in the U.S., with the goal of employing 1,000 people in Colombia by 2026. We are committed to helping these professionals hire qualified and motivated talent in Colombia. **Why Work With Us?** * **Positive Work Environment:** Enjoy a friendly and collaborative team. * **Professional Development:** Improve your English while you work. * **Constant Growth:** Be part of an expanding company that highlights Colombian talent. * **Competitive Benefits:** Attractive salary and Monday-to-Friday work schedule. **Performance Objectives:** * Carry out administrative responsibilities with maximum attention to detail and efficiency. * Answer calls, schedule meetings, and provide support to clients and team members. * Organize documents and handle sensitive information confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Collaboration and clear communication skills. * Positive and proactive attitude. * Ability to work independently with minimal supervision. **Education & Experience:** * Minimum English level: B2 (bilingual candidate). * Minimum education: High school diploma. * Technical or university education is preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to work extended periods seated at a desk and in front of a computer. **Benefits:** * Paid training. * Weekend days off! * 6 vacation days upon completion of the first 6 months. * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. **Apply now and join a team committed to success and growth!** Job Type: Full-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Law firm Assistant - Monday to Friday651691080770571220

Law firm Assistant - Monday to Friday

Job Summary: We are seeking a Bilingual Legal Assistant to provide administrative support to law firms and medical offices in the United States, managing calls, calendars, and documentation professionally. Key Highlights: 1. Positive and collaborative work environment 2. Opportunities for growth and development 3. We value our team members and their input **BILINGUAL LEGAL ASSISTANT – 40H PER WEEK** **Employment Type:** Full-time. 40 hrs/week. **Schedule:** Monday – Friday. **Indefinite-term contract. Weekends completely free.** **Language:** English **Work Mode: IN-PERSON** **Location:** Puerto Seco, Medellin, Antioquia **Salary Range: $2.850.000** **Job Summary:** We are seeking a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team with organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual personnel for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help U.S. doctors and lawyers hire hardworking and motivated staff from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 working hours per week. * Improve your English while working with us. * We value our team members and their input. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Objectives:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with complete confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual person). * High school diploma (bachiller) required. * Technical or university education preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit for extended periods at a computer. **Benefits:** * Paid training. * Free weekends. * 40 working hours per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Medical Scheduler - ¡¡¡Fines de semana libres!!!651691075819531221

Medical Scheduler - ¡¡¡Fines de semana libres!!!

Resumen del Puesto: Buscamos un asistente proactivo que brinde apoyo administrativo a oficinas de proveedores médicos en EE. UU., con enfoque en el agendamiento de citas. Puntos Destacados: 1. Ambiente laboral positivo con equipo amigable y colaborativo. 2. Oportunidad para mejorar tu inglés mientras trabajas. 3. Sé parte de una empresa en expansión que resalta la mano de obra colombiana. **MEDICAL SCHEDULER \- TIEMPO COMPLETO (LUNES A VIERNES) 40H** **Tipo de Empleo:** Tiempo completo (40 hrs/semana) **Horario:** Lunes a viernes **Tipo de Contrato:** Término indefinido **Idioma:** Nivel avanzado de inglés **Modalidad:** Presencial **Ubicación:** Medellín, Antioquía. Edificio Tempo **Salario:** $2'850\.000 **Resumen de la Vacante:** ¡Únete a nuestro equipo como **Medical Scheduler**! Buscamos un asistente proactivo que brinde apoyo administrativo a oficinas de proveedores médicos en EE. UU., con enfoque en el agendamiento de citas. Tus responsabilidades incluirán contestar llamadas en inglés, gestionar calendarios, agendar clientes y manejar documentación. Si posees un excelente nivel de inglés y habilidades comunicativas profesionales, ¡esta es tu oportunidad! **Sobre Profesor X:** Nuestra visión es ser la empresa de contratación de personal bilingüe más reconocida entre médicos y abogados en EE. UU., con el objetivo de emplear a 1\.000 personas en Colombia para 2026\. Nos dedicamos a ayudar a estos profesionales a contratar personal calificado y motivado en Colombia para aumentar su productividad. **¿Por qué trabajar con nosotros?** * **Ambiente Laboral Positivo:** Un equipo amigable y colaborativo. * **Desarrollo Profesional:** Mejora tu inglés mientras trabajas. * **Crecimiento Constante:** Sé parte de una empresa en expansión que resalta la mano de obra colombiana. * **Beneficios Competitivos:** Salario atractivo y horario de lunes a viernes. **Objetivos de Rendimiento:** * Ejecutar responsabilidades administrativas con atención al detalle y eficiencia. * Contestar llamadas, programar reuniones y proporcionar soporte a clientes y miembros del equipo. * Organizar documentos y manejar información sensible de manera confidencial. **Capacidades y Competencias Clave:** * Dominio de Microsoft Office. * Excelente manejo del tiempo y capacidad para multitarea. * Habilidades de colaboración y comunicación clara. * Actitud positiva y proactiva. * Capacidad para trabajar de manera independiente con supervisión mínima. **Educación \& Experiencia:** * Nivel mínimo de inglés B2 (persona bilingüe). * Educación mínima: bachillerato. * Educación técnica o universitaria es preferencial, pero no necesaria. * Experiencia en atención al cliente (preferiblemente). **Requisitos Físicos:** * Capacidad para trabajar períodos prolongados sentados en escritorio y frente a un computador. **Beneficios:** * Capacitación pagada. * ¡Fines de semana libres! * 6 días de vacaciones al completar los primeros 6 meses. * EPS, Pensión, Cesantías, Prima y Caja de compensación familiar. **¡Postúlate ahora y sé parte de un equipo comprometido con el éxito!** Job Type: Full\-time Work Location: In person

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Call Center Agent651691070856981222

Call Center Agent

Job Summary: We are seeking an enthusiastic bilingual agent to provide administrative support to attorneys and medical providers in the U.S. by managing calls, calendars, and documentation. Key Highlights: 1. Continuous English improvement 2. Exceptional work environment 3. We value your opinions and professional growth JOIN OUR TEAM AS A BILINGUAL CALL CENTER AGENT! **Position:** Bilingual Customer Service Call Center Agent (English/Spanish) **Employment Type:** Full-time (40 hrs/week) **Contract Type:** Indefinite **Schedule:** Monday to Friday **Work Mode:** Onsite **Location:** Medellín, Antioquia / Puerto Seco **Salary Range:** $2'850.000 Job Description: We are seeking an enthusiastic **bilingual agent** to provide administrative support to attorneys and medical providers in the U.S. Your responsibilities will include: * Answering calls in English with a friendly and professional demeanor. * Managing calendars and scheduling appointments. * Handling documentation and maintaining effective communication via email. If you have conversational English proficiency and are passionate about customer service, we want you on our team! About Profesor X: At **Profesor X**, we aim to become the leading company in hiring bilingual personnel for doctors and attorneys in the U.S., projecting to employ **1,000 people in Colombia by 2026**. Our mission is to connect motivated professionals with overseas job opportunities while helping our clients achieve their business goals. Why choose Profesor X? * An **exceptional work environment**, where everyone is part of one big family. * **Competitive pay** and balanced schedules: only 40 hours per week! * Continuous English improvement while working with us. * We value your opinions and professional growth. Performance Objectives: * Execute administrative responsibilities with attention to detail and efficiency. * Manage calls, schedule meetings, and communicate professionally. * Organize documents and handle sensitive information confidentially. Key Competencies: * Proficiency in Microsoft Office. * Organizational and multitasking skills. * Excellent communication and customer service skills. * Proactive and collaborative attitude. Education and Experience: * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; we offer **paid training**. Benefits: * Paid training and continuous development. * **Vacation:** 6 days after 6 months. * Social security: Health insurance (EPS), pension, severance pay, bonus, and family compensation fund. * You do not work on weekends! Apply today and become part of our growth at Profesor X! If you meet the requirements and are passionate about customer service, we’re waiting for you! Job Type: Full-time, Indefinite Application Question(s): * Are you comfortable working in an onsite setting? Language: * English (Mandatory)

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000/year

Bilingual Legal Assistant - Monday to Friday!!!651691068486421223

Bilingual Legal Assistant - Monday to Friday!!!

Job Summary: We are seeking a Bilingual Legal Assistant to provide administrative support to law firms and medical provider offices in the U.S., managing communications and documentation. Key Highlights: 1. Positive and collaborative work environment 2. Opportunities for growth and development 3. Improve your English while working **BILINGUAL LEGAL ASSISTANT – 40H PER WEEK** **Job Type:** Full-time. 40 hrs/week. **Schedule:** Monday – Friday. **Indefinite-term contract. Weekends completely free.** **Language:** English **Work Mode: IN-PERSON** **Location:** Bogotá, Distrito Capital, Cundinamarca **Salary Range: $2.850.000** **Job Description:** We are seeking a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team with organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual personnel for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help doctors and lawyers in the U.S. hire hardworking and motivated staff from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 hours of work per week. * Improve your English while working with us. * We value our team members and their opinions. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Goals:** * Execute all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with absolute confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual person). * High school diploma (bachillerato) required. * Technical or university education preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Free weekends. * 40 hours of work per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance pay, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Law Firm Assistant - Monday to Friday651691065803531224

Law Firm Assistant - Monday to Friday

Job Summary: We are seeking a Bilingual Legal Assistant to provide administrative support to law firms and medical offices in the U.S., managing communications and documentation. Key Highlights: 1. Positive and collaborative work environment 2. Growth and development opportunities 3. Improve your English while working with us **BILINGUAL LEGAL ASSISTANT – 40H PER WEEK** **Job Type:** Full-time. 40 hrs/week. **Schedule:** Monday – Friday. **Indefinite-term contract. Weekends completely free.** **Language:** English **Work Mode: IN-PERSON** **Location:** Bogotá, Distrito Capital, Cundinamarca **Salary Range: $2.850.000** **Job Description:** We are looking for a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team in organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in hiring bilingual staff for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help doctors and lawyers in the U.S. hire hardworking and motivated personnel from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 hours of work per week. * Improve your English while working with us. * We value our employees and their opinions. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia for its hardworking and bilingual workforce. **Performance Objectives:** * Execute all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with strict confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective working relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual individual). * High school diploma (bachiller) required. * Technical or university education preferred but not required. * No prior experience required; paid training provided. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Free weekends. * 40 hours of work per week. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

ANALISTA JÚNIOR DE PAGOS - BILINGÜE EN INGLÉS651691061571851225

ANALISTA JÚNIOR DE PAGOS - BILINGÜE EN INGLÉS

Resumen del Puesto: Este rol es responsable de realizar tareas diarias dentro del flujo de Procure to Pay (P2P), incluyendo el procesamiento de facturas y la auditoría de informes de gastos, apoyando también las actividades de cierre de mes. Puntos Destacados: 1. Procesamiento oportuno y preciso de facturas (PO, Non-PO, tarjetas de crédito) 2. Auditoría de liquidaciones de viajes y gastos 3. Colaboración con equipos para resolución de consultas P2P **Descripción de la empresa** SGS es el líder mundial en inspección, verificación, análisis, capacitación y certificación. Es considerada como el principal referente mundial en calidad e integridad, contamos con más de 95\.000 colaboradores y una red de más de 2\.400 oficinas y laboratorios por el mundo. **Descripción del empleo** Perform day to day tasks within the Procure to Pay (P2P) stream such as daily invoice processing (PO and Non\-PO), expense reports audit, as well as support month\-end closing activities. The performance should meet the requirements defined in the SLA/KPI’s. Specific Responsibilities * Timely and accurate review, validation, and processing of incoming invoices (e.g., PO, Non\-PO, credit card statements) to accounting system. * Ensure that invoices are properly coded and booked in accordance to SGS Chart of Accounts. * Verify that the invoices comply with SGS policies and procedures. * Audit travel and expense liquidation in accordance with existing rules and regulations. * Process prepayments and follow up on prepaid invoices. * Respond to basic vendor inquiries and escalate complex cases. * Collaborate with colleagues to share and clarify accounting information. * Respond to inquiries from internal and external stakeholders regarding outstanding P2P inquiries (e.g. invoices, payments, travel, and expenses audit responses). * Support resolution of match exceptions in coordination with relevant teams. * Collaborate with R2R team to monitor AP transactions in bank reconciliation. * Follow up on transactions on the long\-outstanding items in the Accounts Payables Trial Balance (Ageing) * Follow up on invoices on hold * Prepare and review other month end P2P transactions * Assist in AP Subledger close and other month end activities * Ensure monthly checklists are completed by the month end and signed off by AP Supervisor. * Assist AP Supervisor in monitoring internal controls and tracking KPIs. * Assist AP Supervisor in preparing reports (e.g., KPI reports), and any other adhoc activities. * Collaborate with the team to address stakeholder inquiries. * Participate in process improvement discussions and share observations **Requisitos*** Bachelor’s Degree, preferably in Accounting, Business or Finance * General knowledge of accounting principles * 1\+ years of professional experience in Accounts Payable * Oracle E\-Business Suite Knowledge (Oracle EBS) – Mandatory * English B2\+ – Mandatory **Información adicional*** **Base salary:** COP 2,600,000 * **Transportation allowance:** COP 200,000 * **Well\-being allowance:** COP 300,000 * **Language bonus** **Average total monthly compensation:** approximately **COP 3,900,000**

111411, Los Mártires, Bogotá, Colombia

COP 3,900,000/year

Bilingual Education Sales Consultant651691050620171226

Bilingual Education Sales Consultant

Summary: Join Kaplan International Languages as a Sales Representative to advise prospective students on English study abroad options and manage sales pipelines using CRM tools. Highlights: 1. Help people connect with the world through English and life-changing experiences 2. Advise prospective students on studying English abroad (no cold calling) 3. Guide leads toward the best study options based on their goals Job Description Job Description At Kaplan International Languages, we are looking for a Sales Representative – North America to join our Language Learning and Certification Division. We are a passionate team dedicated to helping people connect with the world through English and life\-changing educational experiences. What You’ll Do* Advise prospective students interested in studying English abroad (no cold calling). * Guide leads toward the best study option based on their personal and professional goals. * Manage your sales pipeline using Salesforce and top\-tier CRM tools. What We’re Looking For* Minimum 1 year of experience in sales or customer\-facing roles. * Fluent English (B2 or higher). * University degree or equivalent education. * Excellent communication, negotiation, and results\-driven skills. Position Details* Location: 100% On\-Site—Bogotá D. C ( Av. Cra 19 \#95\-20\) * Schedule: Rotating shifts between 10:00 a.m. and 9:00 p.m., depending on the assigned region. * Training: Fully provided from day one. Compensation \& Benefits* Base Salary: Competitive base salary * Uncapped Commissions: Between COP $1,000,000 and $9,000,000 per month (average monthly earnings around COP $6,000,000\). * Automatic promotion to Sales Executive after 6 months based on performance. * 20 days of paid vacation per year. * Flexible remote work option after meeting KPIs. Additional Benefits:* Professional development program * Medical coverage * Gym membership * Free English classes Why Kaplan? With 44 language schools across 8 countries and students from over 160 nationalities, Kaplan International Languages is at the heart of global education. Here, you don’t just sell a program — you help open doors to experiences that transform lives. Learn more about us: https://lnkd.in/ebxGht6j Location Bogotá, COL Employee Type Employee Job Functional Area Sales Kaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.

111411, Los Mártires, Bogotá, Colombia

COP 1,000,000-9,000,000/year

Part-Time Virtual Operations assistant & Client Support Coordinator651691048088331227

Part-Time Virtual Operations assistant & Client Support Coordinator

Summary: This part-time Virtual Operations & Client Support Coordinator supports administrative, operational, and client communication tasks for Falkner Gardens and Falkner Grounds. Highlights: 1. Supports administrative and operational tasks for two divisions. 2. Focuses on structured processes and strong follow-through. 3. Offers growth potential as the maintenance division scales. We are seeking a reliable, detail\-oriented **Part\-Time Virtual Operations \& Client Support Coordinator** to support day\-to\-day administrative, operational, and client communication tasks across **Falkner Gardens** and the launching **Falkner Grounds** maintenance division. This role will work closely with **Daniela Rios (Executive Assistant \& Operational Strategist)** and, over time, provide direct operational support to the **Falkner Grounds Operations Manager / General Manager**. The position is designed to offload recurring, execution\-level tasks so leadership can stay focused on strategy, growth, and systems. This is an ideal role for someone who thrives on structure, consistency, follow\-through, and clear processes. **Key ResponsibilitiesAdministrative \& Operational Support** * Manage recurring administrative tasks and follow\-ups assigned by Daniela * Maintain organized records, files, and internal documentation * Assist with task tracking, updates, and follow\-through in **ClickUp** * Support scheduling, reminders, and internal coordination **Client Communication (Falkner Grounds Focus)** * Monitor and respond to client inquiries related to maintenance services * Send visit confirmations, follow\-ups, and service\-related communications * Relay client feedback or issues to Operations Manager or leadership * Maintain a high\-touch, professional, and warm communication standard aligned with the Falkner brand **Jobber System Support** * Maintain client records, tags, and notes in **Jobber** * Assist with job updates, visit notes, and internal documentation * Help manage service requests, intake forms, and follow\-up items * Ensure Jobber workflows remain clean, accurate, and up to date **Support for Falkner Grounds Operations** * Assist the Operations Manager with backend coordination and administrative tasks * Help track recurring maintenance schedules and service follow\-ups * Support documentation of SOPs and evolving workflows * Flag gaps, inconsistencies, or recurring issues for leadership review **Who This Role Reports To** * **Primary:** Daniela Rios – Executive Assistant \& Operational Strategist * **Secondary (as Falkner Grounds scales):** Falkner Grounds Operations Manager / General Manager **Qualifications \& SkillsRequired** * **Advanced English proficiency (spoken and written)** * Strong written communication skills with clients and internal teams * High attention to detail and strong organizational habits * Comfortable working remotely and managing tasks independently * Ability to follow established processes and ask clarifying questions when needed * Tech\-comfortable (Google Workspace, task management tools, CRM\-style systems) **Preferred** * **Bilingual (English/Spanish)** * Experience with **Jobber**, **ClickUp**, or similar tools * Experience supporting service\-based or operations\-heavy businesses * Prior experience in client communication or administrative coordination **Work Structure** * **Part\-time: 20 hours per week to start** * Fully remote * Set availability during business hours for responsiveness * Role expected to grow in responsibility as Falkner Grounds scales **What Success Looks Like** * Daniela is freed from repetitive administrative and system\-maintenance tasks * Client communications are timely, consistent, and professional * Jobber data stays clean, accurate, and reliable * Operations Manager feels supported rather than burdened by admin work * Leadership has clearer visibility with fewer small interruptions **Why This Role Matters** This position is a foundational support role in building a **self\-managing maintenance division**. It ensures that as Falkner Grounds grows, the operational backbone remains strong, client experience stays premium, and leadership focus remains on vision, systems, and growth. Job Type: Part\-time Expected hours: 20 per week

Bilingual Spanish-Speaking Inside Sales Representative651691045669151228

Bilingual Spanish-Speaking Inside Sales Representative

Summary: This role is responsible for generating new business opportunities through outbound prospecting, qualifying leads, and setting up meetings for the Sales Manager. Highlights: 1. Identify, qualify, and convert new sales opportunities 2. Build and maintain strong relationships with shippers and business clients 3. Provide professional customer support, resolving inquiries and issues Zelh is a fast\-growing, passionate outsourcing company. Our mission is to be the most reliable company by offering and maintaining consistently high\-quality services. We achieve the mission by fostering long\-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy! At this point, Zelh is looking for a **Bilingual Spanish\-Speaking Inside Sales Representative** for one of our clients. This role is responsible for generating new business opportunities through outbound prospecting, qualifying leads, and setting up meetings for the Sales Manager. The ideal candidate thrives in a fast\-paced environment, excels at communication, and is eager to grow within the freight and logistics industry. **Key Responsibilities:** * Manage inbound and outbound sales activities with English\- and Spanish\-speaking customers * Identify, qualify, and convert new sales opportunities for transportation and logistics services * Build and maintain strong relationships with shippers and business clients * Prepare and present freight quotes, service options, and tailored logistics solutions * Coordinate closely with operations and carrier teams to ensure smooth service execution * Maintain accurate customer data, activities, and pipeline updates in the CRM system * Follow up on leads, renew existing accounts, and drive repeat business * Provide professional customer support, resolving inquiries and issues in a timely manner **Job requirements:** * Fluent in **English and Spanish** (spoken and written) * Previous experience in **inside sales, customer service, or logistics/transportation** * Strong communication, negotiation, and relationship\-building skills * Ability to manage multiple leads and priorities in a fast\-paced environment * Comfortable working with **CRM systems** and sales tools * Self\-motivated, results\-driven, and able to work independently as well as in a team **Working** **conditions**: * Schedule: Mon \- Fri, 2 \- 10 PM CST * Competitive Salary in USD * Remote mode of work * 10\+ business days of paid time off * Equipment provided * A supportive team * Remote eligibility

111411, Los Mártires, Bogotá, Colombia

Bilingual Real Estate Marketing & Admin Assistant (English & Spanish) - Dotloop Proficiency651691043384341229

Bilingual Real Estate Marketing & Admin Assistant (English & Spanish) - Dotloop Proficiency

Summary: SnappyCX is seeking a dependable Bilingual CRM Administrative Assistant to support CRM management and administrative tasks for their real estate client, focusing on accurate record keeping, email campaigns, and client communications. Highlights: 1. Support CRM management and administrative tasks 2. Communicate primarily in Spanish with clients 3. Ability to work independently with minimal supervision SnappyCX is seeking a dependable **Bilingual CRM Administrative Assistant** to support CRM management and administrative tasks for our client. This role focuses on maintaining accurate client records, supporting CRM email campaigns, handling client communications primarily in Spanish, and assisting with scheduling and documentation. The ideal candidate can work independently with minimal supervision. **About our Client** Our client is a real estate company that supports clients through the home buying, selling, and property upgrade process. The company focuses on organizing client information, maintaining clear communication, and using structured systems to manage client relationships efficiently. ### **Key Responsibilities** * Create, update, and maintain client records within the company's CRM database * Work closely with the Social Media Manager and Marketing team to extract tagged client information for CRM email campaigns * Communicate primarily in Spanish, review client responses and comments, and update the CRM accordingly * Schedule client meetings and manage calendars * Respond to emails and follow up as needed * Assist with client documentation using Dotloop * Ensure CRM data and client records remain accurate and organized ### **Non\-Negotiable Requirements** * Experience using CRM databases and creating CRM email campaigns * Ability to speak and write fluently in **Spanish and English** * Experience working with **Dotloop** * Ability to work independently with little to no supervision ### **Additional Information** * Part\-time role with flexible hours * Remote position * Administrative and CRM\-focused support role

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