Description
Job Summary:
Ensure service delivery at the IPS, including patient admission, billing support, and excellent service to users and healthcare professionals.
Key Highlights:
1. Key role in delivering healthcare services and patient care
2. Essential support to the billing department
3. Direct interaction with users and healthcare professionals
We are seeking an Administrative Assistant whose objective is to ensure proper service delivery under each active contract at the IPS—including all offered modalities of care—by admitting patients and providing support to the billing department, while delivering excellent service to users and healthcare professionals.
Key Responsibilities:
Review daily appointment schedule, assist patients, validate eligibility rights, verify and validate authorizations, bill ongoing and/or completed services, collect moderate fees and/or co-payments.
Scan administrative documents and save them in shared folders.
Perform daily cash reconciliation at the start or end of each assigned shift.
Conduct user satisfaction surveys.
Work Location: On-site employment