Description
Position Summary:
Responsible for managing the end-to-end admissions process, conducting orientation interviews and consultative sales to convert prospects into students.
Key Highlights:
1. Key role in converting prospects into enrolled students.
2. Leadership in consultative sales and pipeline management.
3. Strategic contribution to institutional positioning.
As an Admissions Advisor, reporting to the Commercial Director, your primary responsibility is to execute the end-to-end admissions process: managing prospects throughout the commercial cycle, conducting orientation and consultative sales interviews, ensuring compliance with academic and administrative requirements, and delivering a close, effective customer experience that converts prospects into enrolled students—fully aligned with institutional policies and commercial goals.
RESPONSIBILITIES
* Achieve and exceed enrollment targets and commercial KPIs—including call volume, closing rate, HeadCount, and financial target—through disciplined prospect follow-up.
* Efficiently manage the sales pipeline from prospecting to closure, ensuring correct CRM usage and accurate information updates.
* Conduct consultative sales interviews, identifying students’ and families’ needs, motivations, and objections to offer appropriate educational solutions.
* Effectively close commercial opportunities by empathetically addressing objections, executing strategic follow-ups, and accelerating decision-making.
* Ensure compliance with the admissions process and institutional regulations, guaranteeing complete files, correct documentation, credential evaluations, and payment support to formalize enrollment.
* Deliver an exceptional prospect experience by maintaining high service standards at every touchpoint—from initial contact through to closure.
* Implement nurturing and relationship-building strategies, maintaining consistent and relevant communication with prospects in the consideration stage.
* Support institutional attraction and positioning strategies by providing market insights derived from direct commercial execution.
* Analyze trends in the education market and provide feedback to internal departments, delivering key intelligence to Marketing and Academic Leadership.
* Actively participate in forecasting and commercial planning processes, contributing data, insights, and commercial discipline to decision-making.
REQUIREMENTS
* University degree in Business Administration, Marketing, Communications, Psychology, Education, or related fields.
* Minimum 5 years of experience in consultative sales, preferably in the education sector, professional services, or high-value B2C industries.
* Experience in customer service.
* Demonstrable track record of consistently meeting sales quotas and managing medium- to long-cycle sales.
* Experience managing CRM systems and commercial productivity tools.
BENEFITS
* One (1) remote workday per week.
* Continuous training and development.
* Scholarship program.
LCI Education promotes equal employment opportunities and encourages women, persons with disabilities, Indigenous peoples, visible minorities, and ethnic minorities to apply to join our team. If you are a person with a disability, you may request assistance during the pre-selection and selection process.