Admissions Advisor

Description

Position Summary: Admissions Advisor responsible for managing the entire admissions process—from lead generation to enrollment—delivering close, effective support. Key Highlights: 1. Manage the end-to-end admissions process 2. Conduct advisory and consultative sales interviews 3. Ensure an exceptional prospect experience As an Admissions Advisor reporting to the Commercial Director, your primary role is to execute the end-to-end admissions process, managing prospects throughout the commercial cycle, conducting advisory and consultative sales interviews, ensuring compliance with academic and administrative requirements, and delivering a close, effective service experience that converts interested individuals into enrolled students—in alignment with institutional policies and commercial goals. RESPONSIBILITIES * Achieve and exceed enrollment targets and commercial KPIs—including call volume, closing rate, HeadCount, and financial targets—through disciplined prospect follow-up. * Efficiently manage the sales pipeline from prospecting to closing, ensuring correct CRM usage and accurate, up-to-date information entry. * Conduct consultative sales interviews, identifying students’ and families’ needs, motivations, and objections to offer appropriate educational solutions. * Effectively close commercial opportunities by empathetically addressing objections, executing strategic follow-ups, and accelerating decision-making. * Guarantee adherence to the admissions process and institutional regulations, ensuring complete files, accurate documentation, credit transfers, and payment support to formalize enrollment. * Ensure an exceptional prospect experience by maintaining high service standards at every touchpoint—from initial contact through to closing. * Implement nurturing and relationship-building strategies, maintaining consistent, relevant communication with prospects in the consideration stage. * Support institutional attraction and positioning commercial strategies by contributing insights derived from direct commercial execution. * Analyze trends in the education market and provide feedback to internal departments, delivering key intelligence to Marketing and Academic Leadership. * Actively participate in forecasting and commercial planning processes, contributing data, insights, and commercial discipline to decision-making. REQUIREMENTS * University degree in Business Administration, Marketing, Communications, Psychology, Education, or related fields. * Minimum 5 years of experience in consultative sales, preferably in the education sector, professional services, or high-value B2C industries. * Experience in customer service. * Demonstrable track record of consistently meeting sales quotas and managing medium- to long-cycle sales. * Experience managing CRM systems and commercial productivity tools. BENEFITS * One (1) remote workday per week * Continuous training and development * Scholarship program LCI Education promotes equal employment opportunities and encourages women, persons with disabilities, Indigenous peoples, visible minorities, and ethnic minorities to apply to join our team. If you are a person with a disability, you may request assistance during the pre-selection and selection process.