**Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 – $3,000,000 per month **Language:** English (mandatory) **Work Mode:** On-site **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering calls professionally in English. * Managing calendars and scheduling appointments. * Organizing and handling documentation. We are looking for someone with conversational-level English who demonstrates polite and professional communication, both over the phone and via email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to facilitate connections between these professionals and talented Colombian personnel. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and a balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their input. * A growing environment where you can be part of our story. **Performance Goals:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek from Monday to Friday. * Indefinite-term employment contract. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full-time