Job Summary: Manage and optimize the technological infrastructure and IT services, ensuring the stability and performance of networks and telecommunications. Key Highlights: 1. Develop capabilities and grow through multicultural experiences. 2. Positively impact the environment and people. 3. Value diversity as a true strength. **Company Overview** -------------------- **Connecting People, Improving Lives** Become a DHL professional and access the essentials of your daily life through top-tier benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and challenges that will inspire you every day. This will not be just another job—it will be your chance to positively impact the environment and people both within and beyond DHL. As a global company, we value our employees’ diversity as a true strength, and this strength can only be fully leveraged when everyone feels they can truly be themselves each day—regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity Is Our Strength.** Being DHL means maximizing your capabilities. This position is for SUPPLA S.A. **Role Description** ----------------------- Administer, support, and optimize the company’s technological infrastructure and IT services, ensuring the stability and performance of telecommunications and data network services, through administration, monitoring, security, scalability, and support of LAN, WAN, WLAN, and Internet infrastructure—ensuring compliance with corporate standards, operational continuity, and service quality. **Requirements** ------------------ An engineer or a student currently completing the final semesters of Systems Engineering or Telecommunications Engineering—or related fields—with at least three years of experience leading LAN/WAN communications network support and network equipment support. English proficiency level B1 (speaking) is mandatory. **Responsibilities** --------------------- * Plan, coordinate, execute, and control the company’s technical support and technological infrastructure activities, ensuring the availability and continuity of network and communications services. \* Propose technological innovation initiatives and strategies that contribute to modernizing the telecommunications infrastructure and continuously improving IT services. \* Ensure information availability and protection through implementation, monitoring, and validation of the organization’s established backup processes. \* Administer and control the inventory of technological assets—including network and telecommunications equipment, hardware, and software—ensuring updated records and resource traceability. \* Administer, monitor, and support the company’s LAN, WAN, WLAN, Internet, and other telecommunications infrastructure and services, ensuring their performance, availability, and alignment with corporate standards. \* Manage incidents, problems, requests, and changes related to network and telecommunications infrastructure, following corporate IT Service Management (ITSM) processes. \* Maintain up-to-date technical documentation for network infrastructure—including connectivity diagrams, inventories, and operational procedures. \* Support technology transformation projects, network migrations, SD\-WAN deployments, infrastructure renewals, and new connectivity solutions. \* Ensure compliance with corporate information security policies, networking standards, and technological architecture guidelines defined by DHL.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
