Scheduler

Description

Job Summary: We are seeking a Medical Scheduler with excellent English skills to manage calls, schedule appointments, and perform administrative tasks for medical offices in the U.S. Key Highlights: 1. Collaborative and respectful work environment 2. Opportunity to improve and practice your English daily 3. Professional growth within an expanding company **Medical Scheduler – Full-Time (Monday to Friday)** **Work Mode: In-person during training, with possibility of remote work** **Location: Medellín, Antioquia** **Job Description** We are looking for a **Medical Scheduler** to support medical offices in the United States by managing calls, scheduling appointments, and performing administrative tasks. This role is ideal for individuals with excellent English proficiency, professional communication skills, and a passion for customer service. This position begins in-person during the training period and **may transition to virtual work based on your performance**, offering you the opportunity to work from home with job stability. **Employment Details** * **Contract Type:** Indefinite-term contract * **Schedule:** Monday to Friday, 8:00 a.m. – 5:00 p.m. * **Language Requirement:** Advanced English (B2 or higher) * **Salary:** $2'700\.000 * **Performance Bonus:** $400\.000 * **Allowance:** Transportation or connectivity (depending on work mode) **Main Responsibilities** * Manage incoming and outgoing calls in English. * Schedule appointments and manage medical providers’ calendars. * Follow up with clients and update information in internal systems. * Handle documentation and sensitive data with confidentiality and accuracy. * Provide administrative support to providers and team members. **About Us** At **Profesor X**, we strive to become the most recognized bilingual staffing company for physicians and attorneys in the U.S. Our goal is to employ 1\.000 people in Colombia by 2026, highlighting the talent, discipline, and human quality of our team. **Why Join Our Team?** * Collaborative and respectful work environment. * Opportunity to improve and practice your English daily. * Professional growth within an expanding company. * Stable Monday-to-Friday schedule. * Possibility of remote work based on performance. **Key Competencies and Skills** * Proficiency in Microsoft Office. * Excellent communication skills. * Ability to multitask and manage time effectively. * Proactive attitude and attention to detail. * Autonomy to work with minimal supervision. **Education and Experience** * Minimum English level: B2\. * High school diploma. * Technical or university education (preferred, not mandatory). * Customer service experience (ideal). **Physical Requirements** * Ability to sit for extended periods and work at a computer. **Benefits** * Paid training. * Weekends off. * 6 vacation days after 6 months. * Statutory benefits: EPS (health insurance), pension, severance pay, bonus, and compensation fund. Job Type: Full\-time Work Location: In person