Bilingual Sales Development Representative

Description

Job Summary: The SDR identifies, prospects, and develops accounts aligned with NetSuite’s Ideal Customer Profile (ICP), generating value-driven conversations and high-quality SQLs through multichannel strategies and deep customer understanding. Key Highlights: 1. Identification and prospecting of strategic accounts. 2. Generation of high-quality SQLs and qualified meetings. 3. Use of AI and technology to optimize prospecting. **Sales Development Representative (SDR) – NetSuite** **Role Summary** The Sales Development Representative (SDR) is responsible for identifying, prospecting, and developing accounts aligned with NetSuite’s Ideal Customer Profile (ICP), generating value-driven conversations that uncover challenges, strategic initiatives, and potential business transformation opportunities. As the first point of contact with prospective customers, the SDR executes multichannel prospecting strategies, designs effective outreach plans, and schedules qualified meetings with decision-makers. Their primary objective is to generate high-quality Sales Qualified Leads (SQLs) through a deep understanding of customer challenges and needs, enabling a seamless handoff to the sales team for subsequent opportunity qualification. Depending on the assigned function, the SDR may operate in an Inbound model—focusing on receiving Marketing Qualified Leads (MQLs), qualifying them, and rapidly developing the account (“Farmer”)—or an Outbound model—with a proactive market-entry focus and new conversation generation (“Hunter”). A curious profile eager to enhance skills using new technology tools (Artificial Intelligence). Conversational English proficiency preferred. **Candidate Profile** **Experience** * Preferred experience in sales prospecting, demand generation, business development, or consultative sales—preferably in technology, software, or SaaS solutions. * Preferred experience in outbound prospecting and/or inbound lead management. * Familiarity with CRM tools and digital prospecting platforms. **Key Competencies** * Hunter mindset for Outbound roles and Farmer mindset for Inbound roles. * Excellent research and account mapping capabilities. * Discovery and active listening skills. * Effective communication and ability to build trust with executives and decision-makers. * Discipline, organization, and consistency in daily execution. * Results orientation and adherence to metrics. * Intellectual curiosity and continuous learning. * Ability to adopt and leverage Artificial Intelligence tools within the commercial process. **Performance Indicators (KPIs)** * Sales Qualified Leads (SQLs) generated. * Opportunities created from transferred SQLs. * Qualified meetings scheduled. * Prospects-to-SQL conversion rate. * SQL-to-opportunity conversion rate. * Completion of prospecting activities and outreach plans. * Quality of information and documentation recorded in CRM. **What Distinguishes a Successful SDR at NetSuite** A successful SDR does not merely schedule meetings; they deeply understand the prospect’s business, identify and document key challenges, and build the necessary context so the sales team can conduct consultative conversations and convert those needs into real business opportunities. **Key Responsibilities** * Identify and prospect organizations matching NetSuite’s Ideal Customer Profile (ICP). * Research accounts, industries, and key contacts to develop effective outreach strategies. * Design and execute multichannel outreach plans (calls, emails, LinkedIn, events, video messages, and other digital tools). * Generate qualified meetings for the sales team by identifying challenges, business needs, growth initiatives, or processes eligible for improvement. * Discover and document key pain points, operational challenges, and strategic objectives of prospects. * Create and maintain up-to-date CRM records of activities, conversations, findings, and next steps. * Leverage AI tools and automation technologies to improve productivity, message personalization, and prospecting effectiveness. * Collaborate closely with Marketing and Sales to optimize demand-generation campaigns and SQL conversion. * Ensure effective contextual handoff to the sales team to facilitate subsequent opportunity qualification. * Maintain high activity levels, follow-up rigor, and commercial discipline to ensure consistent coverage of the assigned territory.