Account Executive I

Description

Job Summary: Tigo is seeking an Account Executive to manage client accounts, drive sales of digital and technology solutions, and ensure customer satisfaction in the enterprise segment. Key Highlights: 1. Connect people, improve lives, and develop communities 2. Opportunity to participate in challenging projects 3. Work with innovative ideas in a dynamic team Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you! We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do. Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas. This is your opportunity, come and be part of Sangre Tigo! **Apply right now!** Account Executive I **Role Objective:** Comprehensively manage assigned accounts or territories through sales and post-sales management of existing and/or new clients in the Enterprise segment, targeting the organization's fixed and mobile digital portfolio to drive recurring revenue growth and market share. **Experience** Minimum 3 years of commercial experience, preferably in selling digital products and/or technology solutions (SD-WAN, UCaaS, Cloud, Cybersecurity) within the enterprise segment. **Professional Education** Bachelor’s degree in Engineering, Administration, or related fields. **Responsibilities** * Market enterprise plans for both basic and advanced portfolios to fulfill the Company’s defined sales processes for each service. * Handle post-sales requests from clients involving billing modifications to meet their requirements. * Monitor pending installations or services from the portfolio for clients, establishing agreements with relevant departments to expedite resolution. * Ensure client billings align with agreements made with the Company, reporting any discrepancies to the corresponding Service Executive. * Monitor client accounts receivable to inform them of potential suspensions or service terminations due to non-payment. * Prepare required reports to meet the Company’s information needs. * Perform oversight or auditing functions as assigned by the immediate supervisor, efficiently and promptly supporting the administration of associated commercial agreements. * Participate in implementation (when required) and compliance with policies and guidelines established by the Company for its normal operations and goal achievement. * Understand and apply regulations associated with the processes and procedures in which one participates, as defined by the organization. * Perform other complementary duties assigned by the immediate supervisor. * Ensure compliance with applicable best practices and legal requirements under the Integrated Management System, oriented toward continuous improvement and operational quality. At Tigo we want to have the best, for this reason we look for qualified professionals who work to continue achieving our purpose of continuing to connect more and more Colombians. In our Company, our people are the soul of our company, who give their best and work with the premise that our clients are the center of everything we do. In addition, we are characterized because we are agile and disciplined, we work together for a purpose, we are drivers of change, we make a difference with the way we work and no matter what happens, our actions are guided by our integrity. At Tigo we make things happen the right way, always innovating in each of our actions and challenging the status quo. We are consistent and deliver results! If you want to be part of this great team, share your profile with us and find out about the available offers! *Millicom \| Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.*