Residential Complex Administrator

Description

Job Summary: We are seeking a Residential Complex Administrator with experience in horizontal property management and Law 675 of 2001, to ensure efficient, transparent, and community-wellbeing-oriented management. Key Highlights: 1. Lead administrative, financial, operational, and maintenance management. 2. Ensure regulatory compliance and maintain relationships with owners and the Board of Directors. 3. Comprehensively manage the residential complex. Residential Complex Administrator Location: Ibagué, Tolima Job Description We are looking for a Residential Complex Administrator with proven experience in horizontal property administration and solid knowledge of Law 675 of 2001\. We seek a professional with leadership, organizational, and service skills, capable of ensuring efficient, transparent, and community-wellbeing-oriented administration. The candidate will be responsible for leading the administrative, financial, operational, and maintenance management of the complex, ensuring compliance with current regulations and maintaining appropriate relations with owners, residents, suppliers, and the Board of Administration. Requirements Academic Qualifications  Degree in Business Administration, Industrial Engineering, Public Accounting, Law, or related fields.  Additional specialized studies (courses, diplomas, postgraduate programs) in Horizontal Property, Management, or Co-ownership Administration from certified academic institutions will be valued. Experience  Minimum five (5\) years of certified experience as a Residential Complex Administrator for co-ownership properties comprising at least 400 residential units.  Certified experience in reception, technical audit of utility connections, and assumption of delegated administration by construction companies in at least three (3\) residential complexes of VIS or VIP type.  Horizontal property administration and administrative bodies (Owners’ Assembly, Administrative Council, Administrator, Fiscal Auditor)  Obligations, prohibitions, and sanctioning regime  Collection of common expenses and sanctions Technical Knowledge  Technical and practical expertise in Law 675 of 2001  Swimming Pool Law (Law 1209 of 2008 and Decree 2171 of 2009\).  Tourism Housing Services (Decree 2599/09\).  Consumer Statute (Law 1480 of 2011).  Occupational Safety and Health Management System (SG\-SST), Decree 1072 of 2015 (50-hour course)  Horizontal property as a legal entity; establishment of the horizontal property regime (Horizontal Property Regulations; regime of private and common assets; co-ownership coefficients; common expenses; Contribution Modules)  Delivery of essential and non-essential common assets  Co-ownership insurance: types of policies, coverages, exclusions, and deductibles  Conflict resolution (consumer protection action, challenge of decisions, coexistence manual, coexistence committee, Police and Horizontal Property rights, Alternative Dispute Resolution mechanisms)  Budgeting, accounts receivable management, accounting  Preferred experience with specialized software for horizontal property administration. Main Responsibilities  Comprehensively manage the residential complex, ensuring compliance with legal, administrative, and operational obligations.  Implement decisions made by the General Assembly and the Board of Administration.  Lead handover and takeover processes for new complexes, coordinating transition with the construction company and commissioning of the co-ownership.  Manage the complex’s financial resources efficiently and transparently.  Supervise contracts for security, cleaning, maintenance, and other service providers.  Prepare administrative and financial reports for the Board of Administration.  Ensure proper maintenance of common areas and infrastructure.  Timely address requests, inquiries, and PQRS (Petitions, Complaints, Claims, and Suggestions) from owners and residents.  Ensure compliance with the Horizontal Property Regulations.  Coordinate implementation of SG\-SST and other legal obligations of the co-ownership.  Structuring and supervision of contracts (Security/Private Surveillance, Maintenance, Technical Services, Labor Contracts, and Suppliers).  Compliance with the Personal Data Protection Law (Habeas Data).  Management of mandatory technical certifications (elevators, electric doors, fire suppression systems, substations). Required Documentation  Updated resume.  Academic degree certificate and/or diploma.  Employment certificates for the last three residential complexes administered (must include contact information and PH address)  Certificate of Existence and Legal Representation (if applicable) or valid RUT. Competencies  Leadership.  Planning and organization.  Assertive communication.  Service orientation.  Conflict resolution.  Negotiation.  High sense of responsibility and ethics.  Decision-making ability.  Results orientation. Work Location: Hybrid in Ibagué, Tolima