TRACKING COORDINATOR

Description

Job Summary: This role involves managing client requests, coordinating with production, invoicing, and maintaining service platforms, requiring administrative or logistical background and customer service experience. Key Responsibilities: 1. Manage client requests and coordinate with production. 2. Issue invoices and update service platforms. 3. Track and report cases; customer service experience. **Responsibilities:** * Logically manage requests for the assigned line (reception, handling, and closure of services). * Coordinate with production to deliver client requirements. * Issue invoices for the assigned lines. * Manage and update service platforms. * Track and report cases, and perform other duties assigned by the immediate supervisor. **Requirements:** * Proficient in computer programs (Excel). * High school diploma, technical, or technological degree in Administrative or Logistics fields. * Minimum 6 years of customer service experience. Employment Type: Full-time Work Mode: On-site City: Bogotá Employment Type: Full-time Work Location: On-site Employment