Customer Service and Cash Handling

Description

Job Summary: We are seeking a Customer Service Representative to manage calls, generate sales, meet customer needs, and build lasting relationships with customers. Key Highlights: 1. Manage incoming calls and generate sales opportunities 2. Identify customer needs to achieve their satisfaction 3. Build sustainable relationships and trust with customers Responsibilities List of responsibilities for a Customer Service Representative: Handle a high volume of incoming calls Generate sales opportunities Identify and assess customer needs to achieve their satisfaction Build sustainable relationships and trust with customer accounts through honest and interactive communication Provide accurate, valid, and complete information using appropriate methods and tools Meet personal/team customer service sales targets and call management quotas Handle customer complaints, offer suitable solutions and alternatives within agreed timeframes, and follow up to ensure resolution Maintain records of customer interactions, process customer accounts, and file documents Follow communication procedures, guidelines, and policies Do everything possible to acquire new customers Email address where we will receive your CV (curriculum vitae) redmedmedicaespecializada@gmail.com Employment Type: Full-time