ADMINISTRATIVE SERVICES AND PRODUCTIVITY MANAGER

Description

Position Summary: Implement and monitor Administrative Services processes to ensure quality, cost-efficiency, and timeliness in service delivery. Key Responsibilities: 1. Implement work plans and ensure achievement of objectives 2. Identify and propose improvement and innovation projects 3. Support the administration of shared areas and resources Argos, with over 80 years in the market, has become a benchmark in the cement, ready-mix concrete, and aggregates industry through its operations in Colombia, the United States, Central America, and the Caribbean. Our business model focuses on customers and sustainable development, meaning it is economically viable, respects people, and is environmentally friendly and socially responsible. **Overall Role Objective** Implement and monitor Administrative Services processes at the local level to ensure service delivery adhering to the highest standards and best practices in quality, cost-efficiency, and timeliness. **Role Responsibilities** * Implement work plans aligned with guidelines from the Senior Services and Productivity Manager to ensure compliance with organizational objectives and policies, and to guarantee appropriate resource management. * Identify and propose administrative services improvement and innovation projects to optimize operations, resource utilization, and service quality. * Conduct oversight of local administrative services contracts to ensure proper execution. * Monitor compliance with Service Level Agreements (SLAs) to ensure adherence to contractual terms. * Support the administration of shared areas and resources (offices, common areas, cleaning, landscaping, vehicle fleet, etc.) at plants and/or administrative offices to ensure suitable conditions for employees’ activities. * Support workstation allocation and maintain buildings and common areas to provide necessary resources for employees’ activities. * Manage movable assets at plants and/or administrative offices—such as office equipment, furniture, and furnishings—to meet spatial adaptation requirements, furniture procurement needs, and asset preservation. * Monitor administrative services at the plant or office to identify new requirements and address them accordingly. * Implement corporate recommendations related to Administrative Services—including Resource Protection, Telecommunications, Travel, Credit Cards, among others—to ensure regional applicability and process integrity. * Verify implementation of Environmental Management Programs related to Administrative Services (e.g., Comprehensive Waste Management Program, Wastewater Treatment Plant Operations), to ensure compliance with environmental legal requirements and support the company’s sustainability strategy. * Implement Administrative Services activities related to Quality of Life to enhance employees’ quality of life. * Prepare checklists for services provided by contracted firms to evaluate service quality and verify applicability of penalties. **Role Responsibilities** **Education** Level: Technology Field of Study: Administrative Management, Engineering, or related disciplines **Technical Knowledge and Certifications** * Administrative Management * Finance * Power BI * Intermediate Excel * Basic Project Management * English B1: Lower Intermediate **Experience Area** 0\-3 years Administrative Projects **Languages** English B1: Lower Intermediate **Competencies** **Corporate Competencies** * Self-development * Decision quality * Values diversity * Fosters innovation **Business Culture** * We Are Problem Solvers * We Are a Winning Team * We Are Drivers of Profitable Growth * We Act Like Owners **Contribution Level** * Process optimization * Customer orientation We are an equal opportunity employer. We embrace diversity in all aspects of our business.