Operational Assistant

Description

Position Summary: Provides administrative and commercial operational support, ensuring efficient compliance with internal processes and appropriate information management. Key Highlights: 1. Essential administrative and commercial support for operations. 2. Document management, sales support, and tracking of procedures. 3. Ensures confidentiality and proper handling of information. Position: Operational Assistant Contract Type: Project-based or task-based contract Salary: Current Legal Minimum Wage (SMLV) \+ transportation allowance Work Schedule: Rotating Main Job Responsibilities: 1\. Perform documentary validation of managed processes in accordance with procedures established by the operations team. 2\. Support pre\-sales and post\-sales call management, ensuring compliance with defined protocols. 3\. Manage and track operational procedures and authorizations according to employer guidelines. 4\. Provide logistical and operational support for company\-scheduled activities. 5\. Support brokers and the commercial team, facilitating achievement of organizational objectives. 6\. Accompany and guide commercial teams in operational and management processes. 7\. Conduct inquiries and validations in customer and prospective customer risk centers. 8\. Prepare and manage required documents, reports, and records. 9\. Manage the employer's schedule and coordinate collection of documentation necessary for operations. 10\. Organize, update, and safeguard the company's physical and digital archives. 11\. Ensure custody, confidentiality, and appropriate handling of company and customer information and documentation, in compliance with current personal data protection regulations. 12\. Appropriately use assigned tools, platforms, and resources to perform job functions. 13\. Comply with internal policies, safety standards, and organizational ethical guidelines. 14\. Promptly report any relevant developments arising from job execution or changes in health status. 15\. Be accountable for appropriate use of information, as well as for potential damages resulting from improper handling, in accordance with applicable regulations. Perform other duties assigned by the employer related to the nature of the position. The primary objective of this position is to support administrative and commercial operations, ensuring efficient compliance with internal processes and appropriate information management. Position Type: Full\-time Workplace: On\-site employment