Operational Assistant

Description

Job Summary: Supports administrative and commercial operations, ensuring efficient compliance with internal processes and proper information management, with a focus on document validation and support to commercial teams. Key Highlights: 1. Key support in administrative and commercial operations 2. Management of documentation and internal processes 3. Support to commercial teams and brokers Position: Operational Assistant Contract Type: Project-based or task-based contract Salary: Current Legal Minimum Wage (SMLV) \+ transportation allowance Work Schedule: Rotating shift Main Job Responsibilities: 1\. Perform document validation for managed processes, in accordance with procedures established by the operations desk. 2\. Support pre-sales and post-sales call management, ensuring compliance with defined protocols. 3\. Manage and track operational procedures and authorizations, in line with employer guidelines. 4\. Provide logistical and operational support for company-scheduled activities. 5\. Provide support to brokers and the commercial team, facilitating achievement of organizational objectives. 6\. Accompany and guide commercial teams in operational and management processes. 7\. Conduct inquiries and validations in customer and prospective customer risk centers. 8\. Prepare and manage required documents, reports, and reports. 9\. Manage the employer’s schedule and coordinate collection of documentation required for operations. 10\. Organize, update, and safeguard the company’s physical and digital archives. 11\. Ensure custody, confidentiality, and proper handling of company and customer information and documentation, in compliance with current personal data protection regulations. 12\. Use assigned tools, platforms, and resources appropriately to perform job functions. 13\. Comply with internal policies, safety standards, and organizational ethical guidelines. 14\. Timely report any relevant developments arising from job execution or health status. 15\. Be accountable for appropriate use of information, as well as for possible damages resulting from improper handling, in accordance with applicable regulations. Perform other duties assigned by the employer related to the nature of the position. The primary objective of this position is to support administrative and commercial operations, ensuring efficient compliance with internal processes and proper information management. Position Type: Full-time Work Location: On-site employment