Job Summary: Operations coordinator with experience in sales point supervision, team management, sales support, and conflict resolution for Cocorollo Restaurants. Key Highlights: 1. Quality supervision, service, and presentation at sales points 2. Team management and operational protocols 3. Sales team support and implementation of commercial strategies **Cocorollo Restaurants requires an Operations Coordinator with a minimum of 2 years’ experience in this role.** 1\. Conduct sales point supervision, ensuring each location complies with quality, service, and presentation standards. 2\. Manage work teams by organizing shifts and coordinating kitchen and service staff to ensure adherence to protocols. 3\. Provide sales team support at the point of contact, ensuring that promotions, menus, and commercial strategies defined by Commercial Management are correctly implemented at each sales point. 4\. Guarantee conflict resolution by addressing unforeseen issues involving customers, staff, suppliers, or infrastructure. 5\. Accompany and deliver operational training, onboarding new staff on processes, procedures, standards, service protocols, and organizational culture. 6\. Support operational cost control, optimizing the use of supplies and resources to maintain profitability. 7\. Supervise brand image, ensuring ambiance, dish presentation, and customer service comply with the company-defined identity. 8\. Support product launches and campaigns, ensuring new promotions or products are executed appropriately and consistently across all sales points. Rotating shifts Salary to be agreed upon Position type: Full-time Application question(s): * Indicate your place of residence and whether you have personal transportation * Indicate whether you have experience in the commercial area Workplace: On-site employment