JUNIOR SERVICE MANAGER

Description

Job Summary: A leading infrastructure solutions company is seeking a Junior Service Manager to ensure the execution of technical services and customer satisfaction. Key Responsibilities: 1. Ensure the execution of technical services 2. Comprehensive coordination and monitoring of technical activities 3. Focus on B2B customer satisfaction A leading infrastructure solutions company is seeking a \*JUNIOR SERVICE MANAGER\* for its team with a minimum of one (1\) year of specific and relevant experience in B2B customer service, help desks, and fieldwork. \*RESPONSIBILITIES:\* * You will be responsible for ensuring the execution of required or committed technical services to customers to meet billing and satisfaction goals through scheduling, coordination, and comprehensive monitoring of field-based technical activities associated with a customer portfolio. \*REQUIREMENTS:\* * Bachelor’s degree in Industrial Engineering, Business Administration, Electrical Engineering, Systems Engineering, Electronics, or related fields. * Minimum of 1 year of experience in help desks, customer service, or fieldwork. \- \*Mandatory supporting documents\*. \*WORKING CONDITIONS:\* \*Salary:\* $1\.950\.000 \+ 546\.000 Non-salary bonus (Fixed) \+ All statutory social benefits \*Working Hours:\* Monday to Friday, 7:30 AM – 5:00 PM \*Work Location:\* Calle 24 No. 95\-12, Parque Industrial Portos, Warehouse 56 \*PROJECT-BASED CONTRACT\* Employment Type: Full-time