**JOIN OUR TEAM! Commercial Assistant / Customer Service** *In-person \| Bogotá, Colombia* *Fixed-term contract – Direct hiring with Fianzas de Colombia* *Salary: $1\.423\.500 COP* **Who are we?** At **Fianzas de Colombia**, we are leaders in guarantee and real estate backing solutions. We stand out for our professionalism, commitment, and customer service. We believe in talent that enables our processes to be agile, reliable, and people-focused. **What will your mission be?** Provide operational and administrative support to the commercial department, helping centralize information and optimize customer service processes, contract preparation, document management, and commercial follow-up. **What will you do on a daily basis?** * Serve and assist our customers with quality and kindness (via phone, digital channels, and in person). * Accurately and promptly prepare lease agreements and other commercial documents. * Organize, update, and safeguard physical and digital documentation. * Follow up with clients and manage renewal processes. * Keep our commercial databases up to date. * Assist with administrative tasks and report generation. * Communicate effectively with all team members and partners. * Use digital tools (email, Excel, industry platforms) efficiently. **What we are looking for in you:** * Technical certification or currently studying in administrative, commercial, or legal fields. * Minimum of 1 year of experience in similar roles within surety companies, real estate agencies, or related businesses. * Excellent communication, organizational, and attention-to-detail skills. * Intermediate-level proficiency in Excel and digital tools. * A service-oriented attitude, teamwork mindset, and results focus. **Working hours:** * **Monday to Wednesday:** 8:00 a.m. to 5:30 p.m. * **Thursday and Friday:** 8:00 a.m. to 5:00 p.m. **What we offer:** * Direct contract with **Fianzas de Colombia** * Job stability at a solid and reputable company * Ongoing training in industry-related processes * A warm, professional, and committed team environment * Opportunities for growth within the organization Job type: Full-time