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Customer Service Analyst

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Manage and resolve customer complaints and critical cases, conducting searches for supplier recovery documentation. Key Highlights: 1. Customer complaint and critical case management 2. Search for supplier recovery documentation 3. Proficiency in Excel **Company Description:** We are over 90,000 people who work every day toward our firm Purpose \- To Simplify and Enjoy Life More. We operate in 9 countries and comprise leading brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, and Falabella Inmobiliario. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. If you are a Falabella employee, explore all available courses on the Falabella Academy platform, which will help further your development and prepare you for your next adventure with us! **Job Mission:** Manage and resolve customer complaints and critical cases **Job Responsibilities:** Conduct searches for supplier recovery documentation **Requirements:** Proficiency in Excel **Offer Conditions:

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Posted by

Valentina Rodríguez

Indeed · HR

Location

Valentina Rodríguez

Indeed · HR

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