Job Summary: Ensure and monitor the proper functioning of all store technological infrastructure, ensuring service continuity and addressing customer requests. Key Responsibilities: 1. Ensure continuity of technological services in stores 2. Respond promptly to internal customer requests 3. Guarantee the operation of POS systems and in-store technology **Job Description** ---------------------- Ensure and monitor the proper functioning of all store technological infrastructure 1\. Ensure and monitor the proper functioning of all store technological infrastructure, in accordance with the company's established information systems policies, with the objective of maintaining store service continuity. 2\. Respond promptly and specifically to customer requests—internal customers according to specifications received from stores 3\. Guarantee and ensure the constant and correct operation of the POS system, radio frequency devices, PCs, and, in general, all technology used in the store **Candidate Requirements** -------------------------- * Minimum 6 months of technical support experience * Technical degree in Systems **Selection Process** ------------------------ Join our team and become part of Falabella’s transformation: 1\. Apply to this position. 2\. Check your email. **About Us** ------------------ We are over 90,000 people who work every day toward our firm Purpose: \- Simplify and Enjoy Life More. We operate in 9 countries and comprise major brands positioned across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these brands defines who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. If you are a Falabella employee, review all available courses at the Falabella Academy, which will help you further your development and prepare for your next adventure with us!
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
