ECOMMERCE

Description

Job Summary: We are seeking a Customer Experience Analyst and Digital Support Specialist to ensure efficient order, inventory, and system management, as well as professional, high-quality customer service. Key Highlights: 1. Opportunity to initiate and lead the digital sales marketing area. 2. Opportunity for professional and salary growth. 3. Minimum 1 year of experience in customer service or related fields. **Company dedicated to selling tires and automotive parts,** is seeking a **Customer Experience Analyst and Digital Support Specialist**, whose objective is to provide comprehensive operational support across Customer Service, Daily Orders, and digital platforms, ensuring efficient order, inventory, and system management, as well as professional, high-quality customer service. **Excellent opportunity to initiate and lead the company’s marketing area in launching digital sales** **Requirements** * Technical degree or higher in administrative, customer service, logistics, IT, or related fields; proficiency in Shopify, WooCommerce, Mercado Libre, or similar platforms is desirable. * Proficiency in advertising software. **Experience and Requirements** Minimum 1 year of experience in customer service or related fields, preferably in virtual environments; excellent written and verbal communication skills; ability to work autonomously and manage time effectively; basic knowledge of office software; knowledge of marketing or advertising is desirable. **Salary:** $ 2\.000\.000 \+ Transportation allowance \+ Statutory benefits. Bi-weekly payments **Working Hours:** 8:00 AM to 5:45 PM, Monday to Friday **OPPORTUNITY FOR PROFESSIONAL AND SALARY GROWTH** **Work Location**: Engativá, Los Ángeles neighborhood Immediate hiring! Employment Type: Full-time Work Location: On-site employment