**Join Finleco BPO and elevate your talent!** Do you have experience in **recovering delinquent accounts**, including **pre-legal, legal, and administrative collections**? Are you passionate about **negotiation and customer service**? **We’re looking for you!** At **Finleco BPO**, we want you to join our team as: **PORTFOLIO ADVISOR** **What will you do in this role?** ✔ Manage collections of **delinquent accounts** (pre-legal, legal, and administrative). ✔ Provide empathetic and effective customer service to reach payment agreements. ✔ Apply negotiation strategies and follow up on agreed commitments. **Profile we seek:** * Education: **High school diploma** * Experience: **Minimum 6 months** in **account collections**, preferably delinquent, pre-legal, legal, and administrative (**mandatory**). * Key skills: Assertive communication, active listening, empathy, patience, and results orientation. **Availability:** Immediate hiring. **Location:** Finleco BPO **What do we offer?** * **Salary:** COP $1,423,500 + transportation allowance COP $200,000 * **Attractive commissions** for meeting performance targets. * **Meal allowance** based on tenure. * **Bi-weekly and timely payroll.** * **Project-based or task-based contract**, with all statutory benefits. * **Working hours:** 44 hours per week, in accordance with current labor regulations. No overtime or additional hours required. * **Career development plan**, with internal growth opportunities. * **Wellness program**, supporting your personal and professional development. **Apply now and keep growing with Finleco BPO!** Here you’ll find **job stability, real opportunities, and a dynamic work environment**. **Don’t hesitate—take the next step in your professional journey with us!** Job type: Full-time