Route Controller Assistant

Description

Job Summary: We are seeking a Route Controller Assistant to manage and control routes, ensuring operational efficiency and customer satisfaction, managing time and resolving issues. Key Responsibilities: 1. Manage time to optimize transportation processes and resolve issues 2. Coordinate with drivers and supervise adherence to schedules and safety protocols 3. Effectively address concerns and manage customer complaints We are seeking a Route Controller Assistant to join the team at Eduardo Botero Soto S.A. The selected candidate will be responsible for route administration and control, ensuring operational efficiency and customer satisfaction. Your role will involve time management to optimize transportation processes and resolve issues arising during operations. You will be responsible for coordinating with drivers and supervising compliance with schedules and safety conditions. Your customer service skills will be essential to effectively address concerns and manage complaints. Additionally, you must possess technical skills in system administration to monitor and report on route and vehicle status. Prior experience in similar roles is required, with a focus on continuous improvement and operational efficiency. If you have a proactive profile, analytical skills, and a service-oriented attitude, this opportunity is for you. If you wish to join a dynamic team and contribute to the success of Eduardo Botero Soto S.A., this is your opportunity.-Requirements- Minimum education: University degree / Technical program 2 years of experience Knowledge: Time management, Problem solving, Customer service, System administration Keywords: helper, assistant, auxiliary, aux, assistant, helper, aide, dispatcher, dispatcher