Bilingual Agent

Description

Job Summary: We are seeking a Bilingual Agent with advanced English proficiency and strong communication skills to provide administrative support to U.S. law firms and healthcare providers. Key Highlights: 1. The role combines customer service and efficient administrative tasks. 2. Opportunity for professional development and English improvement. 3. Stable and collaborative work environment. **Bilingual Agent – Full-Time \| Medellín** **Location:** Medellín, Antioquia (Puerto Seco – Onsite) **Schedule:** Monday to Friday – 40 hours per week **Salary:** $2\.850\.000 \- $3\.100\.000 **Contract Type:** Indefinite-term contract **About the Role** At Profesor X, we are looking for a Bilingual Agent with excellent English proficiency and strong communication skills to provide administrative support to U.S. law firms and healthcare providers. This role combines customer service and administrative tasks, where you will be responsible for managing calls, schedules, and documentation, ensuring efficient and professional service. **Responsibilities** * Answer customer and patient calls in English. * Schedule, confirm, and reschedule appointments. * Manage calendars and schedules. * Accurately record and organize information. * Handle confidential documentation according to privacy standards. * Provide general administrative support to the team. **Requirements** * Advanced English level (B2 or higher). * Clear and professional communication skills. * Strong time management and multitasking ability. * Basic Microsoft Office proficiency. * Proactive attitude and attention to detail. * Ability to work independently. **Education** * Completed high school diploma (required). * Technical or university studies (preferred). **Experience** * No prior experience required. * Customer service or call center experience is valued. **Benefits** * Indefinite-term contract. * Paid training from day one. * Weekend days off. * Opportunity for professional development and English improvement. * Stable and collaborative work environment. * Statutory benefits (health insurance, pension, severance pay, bonus, and compensation fund). * 6 vacation days upon completing the first 6 months. **About Profesor X** Profesor X connects bilingual talent in Colombia with U.S. companies, especially in the legal and medical sectors. Our goal is to generate quality employment and professional growth opportunities in Colombia. **How to Apply** If you have a strong command of English and are seeking job stability in a professional environment, we invite you to apply. Job Type: Full\-time Application Question(s): * Are you comfortable working in an onsite setting? Language: * English (Required) Work Location: In person