Customer Service Advisor – Point of Sale

Description

Job Summary: We are seeking a Customer Service Advisor with an excellent attitude, verbal fluency, and strong communication skills to foster customer loyalty and deliver outstanding service. Key Responsibilities: 1. Telephone and in-person customer service 2. Customer loyalty and strengthening of business relationships 3. Resolution of customer inquiries and issues A well-established company specializing in the importation, manufacturing, and distribution of traffic signage products, fabrics, and meshes for agriculture, construction, livestock, and packaging industries seeks a Customer Service Advisor for its point-of-sale operations. We seek a person with an outstanding service attitude, customer orientation, verbal fluency, assertive communication, a helpful disposition, and interpersonal skills. Main Responsibilities: * Provide telephone and in-person customer service. * Prepare quotations and follow up on them. * Receive and process orders, requests, and complaints. * Resolve customer inquiries and issues. * Foster customer loyalty and strengthen business relationships. * Contribute to increasing sales. * Ensure an excellent corporate image. * Support cost control and optimization. * Understand and address customer needs to improve satisfaction. Requirements: * Excellent verbal fluency. * Professional personal appearance. * Strong communication and customer service skills. * Experience in face-to-face customer service. Work Location: Bogotá – Pradera Américas. Position Type: Full-time Work Location: On-site employment