Business Systems Manager

Description

Summary: This role leads IT services and solutions in Latin America, aligning technology with business objectives and global IT strategies, ensuring effective collaboration and continuous improvement. Highlights: 1. Lead IT services and solutions for the Latin America region 2. Drive execution of technology priorities and manage initiatives 3. Develop and document IT processes, procedures, and standards At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. **What You Can Expect** ----------------------- The IT Manager, Latin America serves as a strategic technology leader for the Latin America region, aligning IT services, solutions, and priorities with regional business objectives and enterprise standards. The incumbent is responsible for leading the delivery, support, and continuous improvement of IT capabilities across the region, while ensuring effective collaboration with global IT teams, business stakeholders, and external partners. This role manages regional initiatives, projects, and/or operational budgets; drives execution of technology priorities; anticipates and resolves issues that may impact business continuity or project success; and ensures solutions are delivered with appropriate focus on service, cost, quality, compliance, and business value. This role is expected to understand the unique operational, cultural, and regulatory needs of Latin America and translate them into effective IT strategies and execution plans. Responsibilities may include regional demand management, solution delivery, service optimization, infrastructure and application support coordination, vendor management, and governance of local technology activities in alignment with enterprise architecture, security, and change control standards. The IT Manager, Latin America also promotes standard methodologies, policies, and procedures while balancing regional needs with global direction, and proactively enforces worldwide and local security requirements to protect company information assets. The position may manage direct reports, contractors, or project\-based resources within the region. Where applicable, the manager actively supports talent development, team engagement, performance management, and organizational effectiveness, while fostering strong partnerships across countries, functions, and business units throughout Latin America. The role requires strong leadership, sound judgment, and the ability to influence across a matrixed environment to deliver reliable, scalable, and business\-aligned IT outcomes. **How You'll Create Impact** ---------------------------- **Principal Duties and Responsibilities:** * Managing IT area of the Latin America region * Project management and resource allocation * Lead, develop and document IT processes, procedures and standards * Technical evaluation and design * Team building and leadership (including employee and/or non\-employee resources) **What Makes You Stand Out** ---------------------------- **Expected Areas of Competence (i.e., knowledge, skills and abilities)** * Has demonstrated the ability to work successfully within a team environment and to build effective internal and external working relationships * Experience successfully managing others preferred * Demonstrated results orientation with the ability to deliver results on\-time and on\-budget * Effectively uses key metrics to demonstrate business impact * Demonstrated success leading IT projects of medium complexity at the regional or local level * Strong interpersonal and communication skills (written/verbal/presentation) and the proven ability to influence and communicate effectively across team/geographical/functional boundaries * Experience managing IT budgets * Strong analytical, organizational, critical thinking and win\-win negotiation skills * Demonstrates excellent team/project management and work planning skills; must be able to multitask effectively * Willingness to embrace change and adapt to new circumstances * Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a “can do” approach **Your Background** ------------------- **Education/Experience Requirements** * Bachelor’s degree in Information Technology or related field required * Master’s degree in business, technology or related field preferred * 6\-8 years of professional\-level IT experience required (5\+ with masters) * Significant experience in specific area of responsibility strongly preferred * Strong understanding/experience of Life Sciences industry preferred EOE/M/F/Vet/Disability