Delivery Driver

Description

Summary: This role involves providing prompt, efficient, and friendly customer service while delivering products and maintaining vehicle cleanliness. Highlights: 1. Opportunity to provide helpful customer service and build rapport with customers 2. Engages in physical activity including lifting and traversing various terrains 3. Requires a valid driver's license and commitment to company values Additional Considerations (if any): Daytime Shifts * **At Hy\-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Delivery Driver **Department:** Grocery **FLSA** : Non\-Exempt **General Function** Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out. **Core Competencies** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism **Reporting Relations** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager Positions that Report to you: None **Primary Duties and Responsibilities** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Works with co\-workers as a team to ensure customer satisfaction and a pleasant work environment * Delivers products to customers, collects payment, and makes change for payment when necessary. * Returns payments and beginning cash to store. * Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Adheres to company policies and individual store guidelines. * Reports to work when scheduled and on time. **Secondary Duties and Responsibilities** * Assists in other areas of store as needed. * Performs other job\-related duties and special projects as required. * Facilitates the maintenance and upkeep to delivery vehicles. **Knowledge, Skills, Abilities and Worker Characteristics** * Commitment to the Hy\-Vee Mission and a willingness to promote the values of the company * Good verbal and written communication skills * Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner * Ability to identify problems, develop and execute solutions * Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing **Education and Experience** No specific education required **Physical Requirements** * Visual requirements include: ability to see detail at near range with or without correction * Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds * Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions * Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination **Working Conditions** This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace/pressure to deliver product in a timely manner. **Equipment Used to Perform Job** Delivery vehicle, telephone **Special Requirements** Employees must possess a valid driver’s license, with no DOT restrictions, and be 18 years or older to drive a company vehicle **Financial Responsibility** Responsible for payments received for delivery of products when applicable **Contacts** Has daily contact with store personnel, customers, and the general public Are you ready to smile, apply today. *Employment is contingent upon the successful completion of a pre employment drug screen.*