RBS Dispatcher

Description

Job Summary: Responsible for the overall distribution of the daily inspection workload, monitoring and scheduling inspectors at the location, with support to the Branch Manager. Key Highlights: 1. Leadership in inspection team management 2. Coordination and communication with clients and staff 3. Ability to work under pressure and meet deadlines **Company Description** SGS is the world's leading inspection, verification, testing, training, and certification company. Recognized globally as the benchmark for quality and integrity, SGS employs over 95,000 people and operates a network of more than 2,400 offices and laboratories worldwide. **Job Description** Responsible for the overall distribution of the daily inspection workload, monitoring and scheduling all "Inspector" at the location where the incumbent works with support as needed to the Branch Manager. **JOB FUNCTIONS** * Liaison between Field Supervisors, Laboratory staff, and Clients * Dispatch the inspection staff within the Branch daily. * Collect, input and forward all data, filed paperwork, samples etc to the office. * Follow up with inspectors for updates as required for customer satisfaction. * Update Operations Coordinators with job status frequently. * Oversee time sheets are submitted by inspectors in a timely manner. * Ensure that the daily and monthly calibration records are being performed and kept up to date. * Oversee purchasing and ordering of inspection supplies: \- sample bottles, caps, tags, tapes, probes and field documents as required. * Support daily operations. * Understand and comply with Company procedures for Safety, Field Operations, and reporting * Send daily updates to clients * Review field reports and organize documents for operations. **Requirements** **EDUCATION AND EXPERIENCE** * High School degree or general education degree (GED). * A minimum of five (5\) years of transferable experience within the Industry. **KNOWLEDGE / SKILLS / ABILITIES** * Language Skills * Position requires incumbent to be able to work all shifts, which could include extended or abnormal hours (evenings, weekend / holiday) when needed to meet business commitments. On call 24/7 – 365 days \- rotating shifts. * Ability to build and lead an effective team and foster a sense of collaboration to achieve goals. * Excellent interpersonal, presentation and communication skills (verbal and written). * Ability to work effectively under pressure and meet established deadlines of multiple projects. * Skilled in organizing resources and establishing priorities * Position requires you to work night shift, to include a dependable and reliable individual; whose daily presence adds to the success of the Department. * Ability to follow instructions independently, with little or no supervision **Additional Information** Schedule: Monday to Friday Work Mode: On-site Salary: To be determined. Direct employment contract with GBS Americas on an indefinite-term basis.