Job Summary: We are seeking a Data Engineer or Data Platform Support Engineer to monitor critical data flows, handle incidents, and collaborate on continuous improvement of data operations. Key Highlights: 1. Monitoring data flows and handling critical incidents in data operations. 2. Collaborating on the development of operational runbooks and sprint ceremonies. 3. Opportunity to work with technologies such as Apache Airflow, dbt, and AWS. **Join Stefanini!** At Stefanini, we are more than 30\.000 brilliant minds, connected from 40 countries, doing what they love and co\-creating a better future. You definitely don’t want to miss out! **Responsibilities and Duties** * Actively monitor critical data flows and DAGs during the critical shift window: 3:00 a.m. – 12:00 p.m. (7 days × 365 days), rotating shifts * Handle P1–P5 incidents according to client Tech Lead’s runbooks and guidelines. * Perform initial diagnostics: review Airflow logs, Grafana metrics, Redshift status * Manage incident traceability in Jira SM with complete documentation * Execute and validate dbt pipelines and AWS Glue workflows where applicable * Participate collaboratively in building operational runbooks * Maintain smooth communication with NEQUI’s DRE and Tech Lead during operations * Participate in sprint ceremonies (planning, review, retrospective) * University degree in Systems Engineering, Computer Science, Electronics Engineering, or related fields. * Additional training in data platforms, DataOps, or technical support is desirable. * 1 year of experience in data engineering, DataOps, or data platform support. **Requirements and Qualifications** * Experience with Apache Airflow: log reading, DAG debugging, task reactivation * Knowledge of dbt: model execution, error interpretation, quality testing * Advanced SQL proficiency for diagnostics in Amazon Redshift * Familiarity with AWS Glue and Lambda for ETL/ELT pipeline diagnostics * Ability to read and interpret Grafana dashboards * Experience with Jira or equivalent ITSM tool * Availability to work rotating shifts, including overnight and weekend hours Soft Skills: * Ability to work under pressure and during non-traditional hours. * Effective communication and collaborative work with multidisciplinary teams. * Problem-solving orientation and commitment to continuous improvement. * Operational discipline and attention to detail. * Proactivity and willingness to document and share knowledge. **Additional Information** Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action matters and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual who embraces continuous learning and has innovation embedded in your DNA, then we’re exactly what you’re looking for. Come and let’s build a better future—together!