Job Summary: We are seeking a professional to monitor and control operations, optimize dispatches, and manage customer complaints. Key Highlights: 1. Support in supplier service level and timely delivery 2. Optimization of goods dispatch processes 3. Operational indicator management and data analysis **Job Description** ---------------------- Monitor and control assigned operations by cross-referencing information with databases to ensure up-to-date records. 1\. Support supplier service levels and timely delivery by transportation providers starting from the moment a delivery issue arises. 2\. Optimize goods dispatch processes to end customers by resolving potential issues. 4\. Monitor and manage operational indicators \- Generate KPI reports and conduct data analysis. 5\. Ensure timely resolution of customer complaints. **Candidate Requirements** -------------------------- * Experience in administrative processes * Technical, technological, or related academic background **Selection Process** ------------------------ Join our team and be part of Falabella's transformation: 1\. Apply to this position. 2\. Check your email. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose: \- Simplify and Enjoy Life More. We operate in 9 countries and comprise five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers' expectations. A team full of dreams that makes things happen. We dare to launch initiatives and innovate, take risks, and create opportunities—keeping us at the forefront and driving us to reinvent ourselves to deliver the best shopping experience at every touchpoint with us.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
