Job Summary: Provides first-level technical support, participates in IT infrastructure management, and collaborates on digitalization and cybersecurity projects. Key Highlights: 1. Comprehensive hardware and software technical support 2. Participation in digitalization and automation projects 3. Collaboration in basic cybersecurity initiatives **Key Responsibilities** --------------------------------- Provide first-level hardware and software technical support to internal users. Support equipment and peripheral installation and configuration. Perform preventive equipment maintenance. Collaborate in incident management via the IT Service Desk platform. Update IT fixed asset and license inventories. Support documentation of procedures and technical manuals. Liaise with vendors (Dell and HP warranties) and manage minor purchases (accessories, toners, etc.). Participate in digitalization and automation projects under supervision. Support functional testing and software quality control. Participate in basic cybersecurity initiatives. Generate basic reports in Power BI. **Competencies** ---------------- Initiative Innovation Planning Customer commitment Communication Enthusiasm Prudence **Our Offer** ------------------ Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennifer Esther Acosta Charris. **One Passion. Many Opportunities.** **The company** --------------- **Location** ------------ Liebherr\-Colombia SAS Via 40 No 69 \- 58 Bodegas A09 y A10, Parque Industrial y Comercial Via 40 80010 Barranquilla Colombia (CO) **Contact** ----------- Jennifer Esther Acosta Charris jennifer.acosta@liebherr.com