Sales Associate

Description

Job Summary: A Full-Time Store Sales Associate at Skechers is a key brand ambassador responsible for creating memorable customer experiences, driving sales, and fostering loyalty through exceptional service and product knowledge. Key Highlights: 1. Primary brand ambassador for Skechers 2. Create memorable experiences for customers 3. Drive sales growth and customer loyalty WHO WE ARE: Headquartered in Southern California, Skechers, The Comfort Technology® Company, has spent over 30 years helping men, women, and children worldwide look and feel great. Innovation in comfort forms the foundation of everything we do, fueling the development of stylish, high-quality products at an excellent value. From our diverse footwear collections to our growing range of apparel and accessories, Skechers is a comprehensive lifestyle brand. PURPOSE OF THE ROLE A Full-Time Store Sales Associate is Skechers’ primary brand ambassador, responsible for creating memorable experiences for our customers and turning every visit into a successful sales opportunity. Their role is critical to maintaining the brand’s standards of excellence, driving sales growth, and building customer loyalty through exceptional service and deep knowledge of our products.**KEY RESPONSIBILITIES** **A. SALES AND CUSTOMER SERVICE** * Achieve or exceed the team’s monthly sales targets * Provide personalized advice on Skechers footwear features, benefits, and usage * Identify each customer’s specific needs to recommend suitable products * Handle sales objections and close transactions effectively * Process cash, credit/debit card, and other authorized payments * Manage exchanges, returns, and warranties per established policies * Maintain professional and courteous communication with all customers **B. STORE OPERATIONS** * Receive, verify, and organize new merchandise according to established protocols * Label, price-mark, and code products per corporate standards * Keep inventory organized and conduct periodic counts as required * Pack and bag customer purchases securely and attractively **C. MERCHANDISING AND VISUAL PRESENTATION** * Implement and maintain the brand’s visual presentation standards * Arrange products per planograms and established marketing guidelines * Ensure display windows and fixtures are always attractive and tidy * Restock products on shelves and racks promptly * Verify promotional signage is up-to-date and properly positioned **D. MAINTENANCE AND CLEANING** * Perform cleaning and maintenance tasks on shelves, counters, tables, and floors * Execute store opening and closing routines per established checklist * Keep work areas organized and free of obstructions * Report any damage or maintenance needs to supervisors * Ensure the store is prepared for the next operating day **E. COMPLIANCE AND POLICIES** * Strictly adhere to all corporate policies and procedures * Maintain confidentiality of sensitive business information * Uphold corporate values and the company’s Code of Ethics * Participate in scheduled trainings and development programs * Report incidents or irregular situations to immediate supervision **IV. JOB REQUIREMENTS** **A. EDUCATION** * **Minimum:** Completed secondary education * **Preferred:** Technical studies in sales, marketing, or related fields **B. EXPERIENCE** * **Minimum:** 6 months of retail sales or customer service experience * **Preferred:** Prior experience in footwear or fashion retail **C. TECHNICAL COMPETENCIES** * Basic knowledge of sales techniques and customer service * Proficiency with POS systems and point-of-sale equipment * Basic math skills for handling cash and calculations * Knowledge of footwear products (materials, sizes, care) **About Skechers** Skechers, a global Fortune 500® company, designs and markets a broad range of lifestyle and performance footwear, apparel, and accessories. With a presence in over 180 countries and territories, Skechers connects customers with its products through major department stores and specialty retailers, e-commerce and digital stores, and over 5,300 Skechers stores.