Description
Job Summary:
We are seeking a committed and proactive Workshop Manager to manage and supervise the proper performance of workshop activities and develop strategies to achieve targets.
Key Highlights:
1. Supervise workshop operations and quality standards.
2. Manage the productivity of the technical team and service advisors.
3. Manage customer relationships and ensure high levels of satisfaction.
**We Are Hiring a Workshop Manager!**
We seek a committed, proactive, detail-oriented Workshop Manager to manage and supervise the proper performance of workshop activities and implement strategies to meet company-defined targets.
**Main Responsibilities:**
* Supervise workshop operations, ensuring compliance with quality standards, repair efficiency, and control of work orders in progress.
* Manage the productivity of the technical team and service advisors, promoting operational order, continuous improvement, and optimal performance conditions.
* Coordinate internal technical communication, ensuring staff updates via bulletins, manuals, and manufacturer guidelines.
* Oversee end-to-end service execution, verifying full compliance with repair orders and managing timely spare parts availability with the warehouse.
* Manage relationships with customers and internal departments, reporting service updates, ensuring high satisfaction levels, and preparing management reports within established timelines.
**Working Hours:**
Monday and Tuesday: 8 AM–4:30 PM; Wednesday to Friday: 8 AM–5 PM; Saturday: 8 AM–11 AM
Salary: 2068368 \+Commissions based on performance variables
City: Chía
If you meet the profile and wish to join our team, apply now and grow with us!
Work Location: On-site employment