**Client Support Administrator** **Location**: Medellín, Colombia (Hybrid) **Job Type: Full\-time** **About the Role** We are seeking a Client Support Administrator to assist with document management, customer communication, and online portal updates. This role requires excellent organizational abilities, strong English communication skills, and proficiency with Microsoft tools. If you enjoy supporting clients, managing digital files, and working in a structured environment, this could be a great opportunity for you. **Key Responsibilities** * Upload and manage documentation in the company’s proprietary online portal * Communicate with clients professionally in English through email and messaging platforms * Gather required documentation and ensure files are complete and accurate * Organize digital records and maintain consistent data quality * Collaborate with internal teams to support ongoing customer needs * Assist with basic administrative tasks as assigned **Qualifications** * Fully bilingual English and Spanish (written and spoken) * Minimum 1 year of administrative, client support, or data\-organization experience * Strong proficiency in Microsoft Excel, Outlook, and Teams * Basic Adobe skills preferred (ability to review, edit, or prepare files) * Excellent attention to detail and ability to follow standardized processes * Strong organizational and multitasking skills * Comfortable working in a hybrid environment **Work Schedule** Hybrid role based in Medellín (specific days onsite will be discussed during the interview) **Benefits** * Competitive compensation * Growth opportunities * Supportive and collaborative environment **Job Type** * Full\-time \#HiringMedellín \#ClientSupport \#AdministrativeJobs \#BilingualJobs \#HybridJobs \#MicrosoftOffice \#DataManagement \#CustomerSupport \#MedellínCareers \#NowHiring Job Type: Full\-time Ability to commute/relocate: * Medellín, Antioquia: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): * Are you proficient in Microsoft Excel, Outlook, and Teams? * Do you have basic Adobe experience (viewing or editing PDFs, preparing files)? Experience: * administrative or client support experience: 1 year (Preferred) Language: * Fluent English (Preferred) Location: * Medellín, Antioquia (Preferred)