Job Summary: Administer datacenters and cloud/on-premise servers, implementing and managing technological services and Contact Center projects. Key Highlights: 1. Datacenter and cloud/on-premise server administration. 2. Implementation of technological services and Contact Center projects. **Job Description** ---------------------- Administer datacenters and cloud/on-premise servers, ensuring availability, continuity, and integrity; onboard new clients. Participate in the implementation of technological services and Contact Center projects within established timelines and standards, managing requirements, configurations, updates, and platform enhancements, as well as quality testing, security, documentation, approvals, and controlled production handover—including knowledge transfer, user and support team training, post-implementation follow-up, document management, vendor coordination, and compliance with change, continuity, and technological transition processes. **Candidate Requirements** -------------------------- * Technical degree holder or student from the 5th semester onward. * Minimum 1 year of infrastructure experience. + Proficiency in office tools, information analysis, and management. This opportunity is suitable for persons with disabilities. **Compensation** ---------------- 2726538**Selection Process** ------------------------ The selection process is conducted via Aira—a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to this position. 2\. Check your email. 3\. Log in to Aira and answer the requested questions and/or tests. Then, if your profile matches our requirements, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector enterprises for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have been certified as a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and collaborators, as well as our commitment to contributing to social and environmental issues in our country. We have over 6.500 collaborators—the \#FamiliaOS—across the national territory, working for Colombia’s and Latin America’s most important companies and institutions to transform experiences. **Our Benefits** ----------------------- * Career development plan * Personal and spiritual growth programs * Discounts with various partners * Employee fund affiliation
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
