E-commerce Assistant

Description

Job Summary: This role involves ensuring customer purchases with credits are invoiced, managing incidents, analyzing databases, and handling incidents with Chile. Key Highlights: 1. Customer billing and credit management 2. Database analysis and Excel handling 3. Incident management with Chile **Job Description** ---------------------- Ensure that customer purchases made with credits are invoiced and manage incidents. Database analysis, Excel handling, incident management with Chile, etc. **Candidate Requirements** -------------------------- * Technician **Selection Process** ------------------------ The selection process is conducted via Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the position 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if we determine your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose \- Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes our identity, and together, as One Team, we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch initiatives and innovate, take risks, and create opportunities that keep us at the forefront—driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.