Description
Job Summary:
We are seeking a Warranty Technician specialized in bathroom and kitchen products to inspect, diagnose, and document failures, as well as perform installations and uninstallations.
Key Highlights:
1. Specialist in Sanitary Ware, Faucets, Dishwashers, and Shower Towers
2. Inspection and diagnosis of defective products
3. Preparation of technical reports and messaging support
SUPER CERAMIC, a commercial company located in ITAGUI, is seeking a WARRANTY TECHNICIAN at SPC CERAMICA, specialized in Sanitary Ware, Faucets, Dishwashers, and Shower Towers.
\- 2 years of experience in this role
\- Performing installations both within and outside the city
\- Valid driver's license: Class C1 vehicle + Class A2 motorcycle
\- PLUMBING
\- CERAMIC FINISHING
\- SPC\- LAMINATED FLOORING
Responsibilities:
1. Inspect defective products.
2. Identify root causes of failures (manufacturing, installation, misuse).
3. Prepare clear and substantiated technical reports.
4. Conduct physical and functional inspection of the product (components, connections, structure).
5. Verify installation conditions (water pressure, voltage, fixation, environment).
6. Apply diagnostic protocols (technical checklists, operational tests).
7. Document evidence: photographs, videos, measurements, and overall condition; reports with evidence are sent to sales representatives.
8. Provide messaging support when required.
9\. Install and uninstall washbasins and sanitary ware.
Employment Type: Full-time
Work Schedule: Monday to Friday, 8:30 am to 5:30 pm; Saturdays, 8:30 am to 12:30 pm.
Work Location: On-site employment / ITAGUI.
Work Location: On-site employment