Document Management and Reception Assistant

Description

Position Summary: We are seeking a proactive, service-oriented professional to manage and organize documents while providing telephone and in-person support with special attention to information handling. Key Highlights: 1. Key role in physical and digital document management and organization 2. Telephone and in-person customer service 3. Handling of confidential and sensitive information **Job Description:** We seek an organized, proactive, and service-oriented individual to support the company's document management, reception, and user assistance processes. The incumbent will be responsible for receiving, classifying, organizing, digitizing, archiving, and tracking physical and digital documents, as well as providing telephone and in-person assistance. This position requires special care in handling and safeguarding information, ensuring order and integrity. **Requirements:** \- Technical or technological degree in Document Management, Archiving, or related fields. \- Experience in customer service and client support. \- Minimum one year of experience in document management, archiving, and reception. \- Proficiency in office software tools. \- Basic knowledge of document organization and classification. \- Excellent personal presentation. \- Ability to handle confidential information and sensitive documentation. \- Strong written communication and spelling skills. **Work Schedule:** Monday to Friday: 8:00 a.m. \- 5:00 p.m., and Saturday Employment Type and Conditions: Indefinite-term contract with statutory benefits. **Required Competencies:** \- Organization and planning. \- Attention to detail. \- Agility in document management. \- Verbal and written communication. \- Service orientation. \- Empathy and courtesy. \- Confidentiality and responsible information handling. \- Proactivity. \- Ability to prioritize tasks. Work Location: On-site employment