Job Summary: Supports the development area and handles support requests within the Development Desk team, managing information and applying technological knowledge. Key Responsibilities: 1. Support the development area 2. Handle support requests 3. Proficiency in office tools and information analysis **Job Description** ---------------------- Support the development area Handle support requests and provide assistance within the Development Desk team. **Candidate Requirements** -------------------------- * Currently enrolled in an undergraduate program in technology-related fields + Must have official approval for internship placement. + Proficiency in office tools, information analysis, and management. + Knowledge of development practices. **Selection Process** ------------------------ The selection process is conducted through Aira \- a recruitment platform designed to enhance your application experience. To apply, you only need to: 1\. Apply to this position 2\. Check your email 3\. Log in to Aira and respond to the requested questions and/or assessments Then, if your profile matches our requirements, we will contact you via email (through Aira) to proceed to the in-person stage. **About Us** ------------------ We are Colombia's first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public and private sector enterprises for customer service and management. Thanks to our track record and commitment to our purpose — "Improving Lives, Our Commitment" — since 2021 we have been certified as a BIC (Benefit for Collective Interest) company, reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our commitment to contributing to social and environmental issues in our country. We have over 6\.500 employees — the \#OSFamily — across the national territory, working for the most important companies and institutions in Colombia and Latin America to transform experiences. **Our Benefits** ----------------------- * Career development plan * Personal and spiritual growth programs * Discounts with various partner organizations * Enrollment in employee savings fund