Operational Coordinator

Description

Job Summary: We are seeking a professional to coordinate and supervise operational processes, ensuring service level compliance, inventory control, and personnel management for continuous improvement. Key Highlights: 1. Opportunity to grow through multicultural experiences. 2. Positively impact the environment and people. 3. Maximum development of capabilities in an inclusive environment. **Company Overview** -------------------- **Connecting People, Improving Lives** Become part of DHL and access the essentials of your daily life through top-tier benefits—we prioritize your safety, your health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and daily challenges that will push you further. This will not be just another job—it will be your chance to positively impact the environment and people both within and beyond DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be fully leveraged if everyone feels they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity Is Our Strength.** Being DHL means maximizing your capabilities. This position is for SUPPLA S.A. **Role Description** ----------------------- Ensure the proper execution of assigned operational processes, guaranteeing service level compliance, inventory control, efficient personnel management, and continuous improvement of warehousing and distribution operations. **Requirements** -------------- * Bachelor’s degree in Logistics, Business Administration, Industrial Engineering, or related fields. * Minimum 2 years of experience coordinating logistics operations, distribution centers, transportation, or warehousing. * Knowledge of inventory control, personnel management, and performance indicator tracking. * Proficiency in office software, especially Excel. * Preferred experience with WMS, SAP, or ERP systems related to logistics operations. Important: Must have personal transportation. **Responsibilities:** ---------------------- * Coordinate and supervise operational processes for the assigned operation. * Ensure proper receipt, sorting, packing, and dispatch of goods, meeting established quality and productivity standards. * Monitor and control inventory, ensuring accuracy between physical stock and system records. * Manage shift scheduling and staff availability according to operational needs. * Ensure adherence to operational KPIs and service-level agreements with clients. * Monitor and manage operational exceptions, including damages, losses, and other incidents affecting operations. * Identify improvement opportunities and implement actions aimed at optimizing processes and resources. * Lead, support, and develop team members, fostering a safe and productive work environment. * Manage team administrative tasks, including reporting, personnel updates, KPI tracking, and operational documentation. * Maintain effective communication with internal and external customers to ensure operational continuity and efficiency.