Operational Coordinator

Description

Job Summary: Coordinate and supervise assigned operational processes, ensuring service level compliance and continuous improvement in warehousing and distribution. Key Highlights: 1. Build your career and grow through multicultural experiences. 2. Positively impact the environment and people. 3. Lead, support, and develop your team members. **Company Overview** -------------------- **Connecting People, Improving Lives** Become a DHL professional and secure what matters most in your daily life through our best-in-class benefits—we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through multicultural experiences and challenges that will test you every day. This will not be just another job—it will be your chance to make a positive impact on the environment and on people both within and beyond DHL. As a global company, we value the diversity of our employees as a true strength—and this strength can only be fully leveraged if everyone feels they can truly be themselves each day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. **Diversity is our strength.** Being DHL means maximizing your capabilities. This position is for SUPPLA S.A. **Role Description** ----------------------- Ensure the proper execution of assigned operational processes, guaranteeing service level compliance, inventory control, efficient personnel management, and continuous improvement of warehousing and distribution operations. We offer: * Indefinite-term employment contract * Corporate benefits * Working hours: Tuesday to Saturday (6:00 AM–3:00 PM for 2 days and 6:00 AM–2:00 PM for 3 days) **Requirements:** --------------- * Degree in Logistics, Business Administration, Industrial Engineering, or related fields. * Minimum 2 years’ experience coordinating logistics operations, distribution centers, transportation, or warehousing. * Knowledge of inventory control, personnel management, and performance indicator tracking. * Proficiency in office software, especially Excel. * Experience with WMS, SAP, or ERP systems related to logistics operations is desirable. **Main Responsibilities:** ---------------------------------- * Coordinate and supervise operational processes for the assigned operation. * Ensure proper receipt, sorting, packing, and dispatch of goods, meeting established quality and productivity standards. * Monitor and control inventory, ensuring accuracy between physical stock and system records. * Manage shift scheduling and staff availability according to operational requirements. * Ensure compliance with operational KPIs and service-level agreements established with clients. * Monitor and manage operational incidents, including damages, losses, and other issues affecting operations. * Identify improvement opportunities and implement actions aimed at optimizing processes and resources. * Lead, support, and develop your team members, fostering a safe and productive work environment. * Manage team administrative activities, including reporting, personnel updates, KPI tracking, and operational documentation. * Maintain effective communication with internal and external clients to ensure operational continuity and efficiency.