Job Summary: This position processes charge adjustments, creates and distributes reports, audits and prepares adjustments, conducts investigations, and ensures attention to detail in the Billing Matrix. Key Highlights: 1. Key role in international billing processing and auditing. 2. Opportunity to work with talented teams and grow professionally. 3. Develop analytical skills and attention to detail in billing. **Before applying for a position, select your preferred language from the options available in the top-right corner of this page.** Explore your next opportunity at a Fortune Global 500\-listed company. Envision innovative possibilities, enjoy our enriching culture, and work with talented teams that help you become better every day. We know what it takes to take UPS into tomorrow: people with an extraordinary combination of skill and passion. If you have the qualities and drive to lead teams, positions are ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary:** This position processes charge adjustments and creates and distributes various reports. It is responsible for auditing and preparing adjustments, as well as conducting investigations when necessary. The role requires meticulous attention to detail and ensures all steps in the Billing Matrix process are followed in the correct order. **Responsibilities:** * Review and prepare internal documentation for sending charges to other countries. * Communicate with internal stakeholders for clarifications related to WWF. * Analyze billing-related information and ensure appropriate supporting documentation is included. * Create and process manual international billing records. * Add and maintain customer account information and requirements within various billing systems. * This position is responsible for processing charge adjustments, creating and distributing various reports. Support audit activities and necessary inquiries or reviews. Strong analytical skills and attention to detail are required, ensuring all area parameters and criteria are met in each activity. * Billing for charges arising from package shipments. * Preparation of weekly and monthly reports, analysis and validation of supporting documents and records. * Ensure accurate and precise transmission of various reports and customer service responses. * Identify, analyze, and resolve errors, required improvements, and submitted disputes. * Perform activities within established service-level timelines, in accordance with commitments to internal and external requestors and customers. **Qualifications:** * Prior billing experience (preferred). * Excellent verbal and written communication skills. * Practical knowledge of Microsoft Word, Excel, Access, and Outlook. * Professional degree in administrative or related fields. * English language proficiency (preferred). * Technicians, technologists, or professionals in accounting, finance, international business, or related fields (preferred). * Experience in WWF, Billing, or Accounting (preferred). * Minimum required experience: 1 year. * Practical knowledge of Microsoft Word, Excel, Access, and Outlook. * **Schedule:** * Monday to Thursday: 6:30 a.m. to 3:30 p.m. * Friday: 6:30 a.m. to 3:00 p.m. * **English Proficiency Level:** 60% * **Grade:** 7 * **Work Mode:** Hybrid * **Total Candidates to Be Selected:** 1 vacancy. * **Location:** Medellin \- CLL 48 40 14 Piso 4 CC TRANVIA PLAZA **Employment Type:** Permanent UPS is committed to providing a workplace free from discrimination, harassment, and retaliation.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
