We are looking for new talents to join our amazing team! At GIGA IT we work to provide innovative and intelligent solutions through different leading technology products and services. Our company focuses on project automation and enterprise software. We have over 10 years of experience providing services to companies in North America and LATAM **Summary** We are looking for a new GIGAnte person to join our team as **Help Desk Analyst SQL Server Junior** **What you will do** We are seeking a **Help Desk Analyst SQL Server Junior** responsible for: * Providing application support. * Resolving incidents. * Performing daytime or nighttime shifts. * Executing preventive maintenance of software and databases related to corporate data systems. * Using diagnostic and analysis tools for problem resolution and support when necessary. **What we expect from you** Technical skills: * Proven experience of 1\-3 years in User and application support * Knowledge of C\#. * Knowledge of SQL Server (intermediate/advanced) * Basic level of English. Soft skills: * Communication skills. * Critical thinking. * Decision making. * Empathy. * Organizational ability. * Self-discipline. * Problem solving. **What we offer** * An exciting growth journey and endless ambition to develop as a company * A friendly, supportive, and humble work culture where the team always comes first * Opportunities for professional development and personal growth * Passionate, high-performing, and genuine colleagues * Referral program: refer a colleague: enjoy an * incredible reward if you recommend a friend or colleague to GIGA IT and they are hired. * Top-tier medical coverage * Working hours: Monday to Friday, with **rotating shifts.** * Local holidays * Vacation time exceeding legal requirements and flexibility program * Notebook **About GIGA IT** We believe our differential value lies in human talent, building long-lasting relationships that go beyond deliverables. You will become part of a Latin American company with expert teams that will enhance your knowledge. Thanks to our flexible work approach, we leverage talent from people located in different regions around the world. Our core values are: * **Trustworthy:** we build relationships based on trust and transparency. * **Adaptable:** we flexibly adjust to complex environments. * **Passionate:** we love what we do. * **Committed:** we act responsibly and efficiently at every step. Do you feel this challenge is for you? Then don't hesitate: **apply now**. We want to meet you and grow together! Job type: Full-time Application question(s): * The position is from Monday to Friday and sometimes weekends \- Full Time \- With Rotating Shifts. Do you have availability? * Can you work onsite? Education: * Completed university higher technician degree (Mandatory) Experience: * User Support (middle management, directors, etc.): 3 years (Mandatory)