Job Summary: Systems/Telecommunications Technician or Technologist for technical support, diagnostics, and maintenance of equipment, ensuring operational continuity of technology services. Key Responsibilities: 1. End-user technical support (Level 1 or 1.5) 2. Preventive and corrective maintenance of computer equipment 3. Management of technological asset inventory JOB DESCRIPTION Technician or Technologist in Systems, Telecommunications, or related fields, with proven experience in end-user technical support and computer equipment maintenance. Responsible for providing incident response and resolution, performing hardware and software diagnostics, executing preventive and corrective maintenance, installing and configuring corporate applications, and ensuring operational continuity of the organization's technology services. REQUIREMENTS Minimum one (1) year of on-site technical support experience (Level 1 or 1.5), including face-to-face user support, hardware and software incident diagnosis and resolution, preventive and corrective maintenance of computer equipment, installation and configuration of operating systems, corporate applications, printers, and peripheral devices. Knowledge required in equipment preparation and delivery, technological asset inventory management, support for productivity tools (Microsoft 365), basic network connectivity, and adherence to service desk processes. Service orientation, analytical ability, appropriate handling of corporate users, and willingness to travel between sites as operationally required.
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
